Kaizen - Flagstaff West

4.9 (781reviews)
98%
1186 W University Ave,  Flagstaff,  AZ  86001

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (781)

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Work was done in timely manner. Jeep looks great Thank you

Customer Service

Great

Likely to Recommend

Definitely, I would recommend.

Repair Quality

The work/repairs done on the truck is very satisfying, good job.

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved coordinating with insurance and rental 🩷

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent communication on everything, especially on the progress of the repairs. And the repairs are stellar.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing quality of work regarding the repairs, stupendous communication and very impressed with their service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys did a good job.

My Experience

Working with Kaizen was a wonderful experience! They are professional, kind, friendly, caring, and prompt.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you all for being so professional. While you do very good work I hope I don't see you anytime soon.

My Experience

Very helpful and great at explaining process and staying in touch throughout. Have to have paint cure to put edge guards on, but will make appt for it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If youhavea crash go to Kaizen

Repair Quality

Clean facility. Friendly professional staff. Prompt service. Daily updates in progress. Finished 28 hours early. Washed entire vehicle and vacuumed interior. My Tahoe looked better than the day I bought it. Highly recommend you go to Kaizen for body repairs. I hope you never need them but if you do, Kaizen is the place to go.

Customer Service

Very friendly and professional

Returned Clean

My Experience

Excellent communication, amazing quality of repair, and very timely. I’d recommend Kaizan to anyone, very impressed with their service

Likely to Recommend

Repair Quality

It was like I never got hit, even looks better than it did before, I appreciate ,Kaizen, for a amazing job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience, Roque is a great manager and super helpful and friendly. Would go back in a heartbeat!

Likely to Recommend

Repair Quality

They were awesome, Roque is a great manager!

Customer Service

Likely to Recommend

Repair Quality

Very easy go work with Def would revommend

Customer Service