Kaizen - Flagstaff West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy go work with Def would revommend
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Second time I’ve gotten superb service, repair, and customer service from this location
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A professional team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service and very communicatve.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, good communication, and everyone was really kind.
Customer Service - 5.0/5.0 -
Staff was super helpful and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alba was very personable and kept me informed via email and text messages
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work performance. Very professional front office and shop. Work completed on time. GREAT Service ‼️
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much. I feel like I'm driving a new car, even though it's 20 years old!
Customer Service - 5.0/5.0 -
Wonderful customer service on all fronts!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Workers were amazing and very attentive. My car was fixed in a timely manor and looks good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Kraizen team that worked on my truck. I’m very happy customer 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the quick and efficient service for my vehicle repair. I am pleased with how the staff at Kaizen Flagstaff West were understanding and assisted me so willingly with my needs. Excellent customer service. I would definitely recommend their services to others!
My Experience - 5.0/5.0 -
Everyone was friendly and professional, estimate for repairs was not overpriced and it was repaired when they said. My Genesis looks like new and I am grateful
Likely to Recommend - 5.0/5.0 -
No matter the year or vehicle , Kaisen seems to take the same care in customer satisfaction
Repair Quality - 5.0/5.0 -
Everyone at the west side Kaisen office is professional and efficient. And very friendly!
Customer Service - 5.0/5.0 -
Alba and Roque went out of their way to make sure I was happy with the entire insurance claim and repair scenario
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job yall. Transparent process, kind staff and a working vehicle!
Customer Service - 5.0/5.0 -
Such nice and responsive staff