Kaizen - Flagstaff West

4.9 (778reviews)
98%
1186 W University Ave,  Flagstaff,  AZ  86001

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (778)

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Customer Service

My Experience

Kaizen did a wonderful job fixing my vehicle. They are flexible, efficient, and take care with their work. Highly recommend!

My Experience

Great communication. Friendly staff. Always do amazing work.

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Completely satisfied and grateful to Kaizen Collision. Their work is beautiful and their staff is incredible!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Kaizen (Tammi, Samantha, and Ryan) were professional and very responsive throughout the work on my car.

Customer Service

Returned Clean

My Experience

I loved getting biweekly updates via text about the progress of my repair. The people were nice and accommodating when I first came in and were lovely when I came to pick it up. I would bring my car here again in a heartbeat!

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Returned Clean

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My Experience

Everyone was helpful and on the ball with everything.

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Repair Quality

I was updated constantly as to the progress of my repairs. Everyone was extremely friendly.

Customer Service

Everyone was accommodating and a pleasure to talk too.

Returned Clean

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My Experience

Fast, reliable service

My Experience

Everyone so nice. Did a great job. Thank you

My Experience

My Experience

I took my car in for an estimate without knowing that I had to make an appointment, they got me an estimate that same day. Once I took my car in, they kept me updated through the whole process and they got the car done four days earlier than when it was supposed to be done!! super good service. My car looks great, love the staff and the dogs

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Returned Clean

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