Kaizen - Flagstaff West

4.9 (776reviews)
98%
1186 W University Ave,  Flagstaff,  AZ  86001

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (776)

My Experience

They were great and updated me appropriately about when my car would be done. The work looks original. Also, I’m pretty sure they detailed the inside of my vehicle….amazing. It was unexpected and absolutely delightful to drive.

My Experience

Superior job, thank you so much!

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Super great job!

Customer Service

Super great job!

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Returned Clean

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Returned Clean

My Experience

When I picked up my car yesterday I was little tired and out of it, so I wanna take this opportunity to thank everyone for doing such a fantastic job. The sunken feeling in my chest from damaging my car (and killing that raccoon, RIP) was gut wrenching but thanks to everybody at Kaizen and their hard work I finally got her back and she looks and drives like new. This car means a lot to me and everybody took awesome car of it and communicated with me every step of the way. Thank you Kaizen!

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Returned Clean

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My Experience

Best collision repair facility west of the Mississippi. Will re recommending to anyone I know in need

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Returned Clean

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My Experience

Thank you for your assistance and quick turn around! I appreciate the high quality work and customer service.

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Returned Clean

My Experience

Awesome experience with Kaizen Collision Center from start to finish…great customer service, communication and they even detailed the car inside and out when the repairs were finished!

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Repair Quality

Exceptional customer service and repairs!

Customer Service

Great customer service, right on down to the detailing at the end of the repair process.

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Service was very efficient.

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Customer service was friendly and informative.

Returned Clean

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My Experience

They were professional in doing business and they were friendly .

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My Experience

Thank you for being prompt, and detailing my car. I especially appreciated that you consulted with me about exactly how far I'd like to go with repairs. Happy holidays

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Returned Clean

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The staff is exceptionally friendly and very knowledgeable about what they do. They were hard to find me parts that were both safe and more budget friendly. I loved that they talked about what was happening with my car each step of the way. I would definitely recommend Kaizen

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They are kind, patient, and very knowledgeable.

Returned Clean

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