Kaizen - Flagstaff West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and and extremely professional! Would highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I couldn’t have had a better experience everyone that works there was so friendly and helpful. They stayed in touch almost daily with the progress of my vehicle and I even got it back earlier than anticipated. I highly recommend Kaizen!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did a great job repairing my vehicle. The staff is so friendly and helpful and communicated with me daily which was so helpful. I would definitely use them again
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
I am very satisfied with the work and customer service I was given
Customer Service - 5.0/5.0 -
Samantha was wonderful , easy to work with and her technicians were awesome. They take real pride in their work!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I know it was a small job, but I appreciate the attention to all the details. Look forward to recommending you all down the road
My Experience - 0.0/5.0 -
You have the Wrong number. You are sending the message to me & I live in Indiana!
My Experience - 5.0/5.0 -
The staff was exceptionally personable. The work was excellent. Fortunately, the damage repaired was only minor. I gad debated whether or not to even have it repaired. I am extremely happy with the results. I didn't realize what a difference even a small repair can do. The car looks new again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They we awesome..........they even text u twice a week........that was awesome 👌
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I’ll tell like it was. Service and repairs were good. But took a while.
Repair Quality - 3.5/5.0 -
It took a while, slow on the insurance part. But the repairs got done. Ryan was a lot of help and his updates were great. Thanks to all though.
Customer Service - 5.0/5.0 -
Repairs were a job well done
Returned Clean
My Experience - 5.0/5.0 -
You guys did a great job. Very professional and timely in the repairs and communication. I really appreciate Sam’s quality control with the final product
My Experience - 5.0/5.0 -
Everyone was amazing. Sam was so great to work with and easy to talk to. She kept updated the whole time. Completely recommend Kaizen Flagstaff West
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were so kind and communicative! I would most definitely go back for anything else I need! They were wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and questions answered efficiently
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your communication throughout was incredible and much appreciated. Thank you!!!