Kaizen - Flagstaff West

4.9 (776reviews)
98%
1186 W University Ave,  Flagstaff,  AZ  86001

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (776)

Likely to Recommend

Repair Quality

Great work. Nice people!

Customer Service

Good communication .

My Experience

First class and timely service.

My Experience

Ax is not working n da heater dk wat u did

Likely to Recommend

I definitely would recommend your services to anyone and everyone. I am so happy with the price and the services. I wouldn't recommend anywhere else to get your car repaired.

Repair Quality

The Kaizen team did an outstanding job on repairing my car. I absolutely love the result. Excellent work!

Customer Service

The Kaizen staff were very courteous, helpful, and accommodating. They are reliable people I could count on.

Returned Clean

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My Experience

Working with Kaizen was a great experience. Super nice people and they were able to fix the problem in a timely manner keeping me updated several times a week on their progress. I highly recommend them.

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Repair Quality

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My Experience

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Repair Quality

Really appreciated the team's approach to the work. Great quality and great communication throughout!

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Friendly team to work with that is listening to our needs and worked with us on price. The only reason for the 9 and not 10 is because the painted mirror had a paint drip on the inside.

Customer Service

Returned Clean

My Experience

Good communication. My new bumper is great and having the car detailed afterwards was a bonus.

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Repair Quality

Customer Service

Returned Clean

My Experience

This was the second car I have had serviced at Kaizen in the past few months and once again my expectations were beaten.

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My Experience

Sam was amazing through the entire process. It did take 6 weeks, but I was informed as to the progress and reason for delays

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My Experience

You all are so kind! :)

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Repair Quality

Customer Service

Returned Clean