Kaizen - Flagstaff West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Kaizen Collison center was wonderful. We would highly recommend them to anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff here is AMAZING! All of the ladies at the front desk made me feel very welcome and prioritized. Samantha deserves a raise for all of her hard work and shout out to Tammy for keeping me updated throughout the whole process. The individuals responsible for the actual repairs on my car were amazing as well, my car looks better than when I bought it! Thank you guys!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
Took over 4 weeks when I was told “up to 2 weeks”
Customer Service - 4.5/5.0 -
Car looked great, employees were nice
Returned Clean
My Experience - 5.0/5.0 -
The performance was above expectations. Not only was the repair done extremely well, my vehicle had been completely cleaned inside. It was definitely a “job well done”.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was exceptional
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended kaizen for future reference to friends and family.
Repair Quality - 5.0/5.0 -
Kaizen did an incredible job. They were patient when insurance was being difficult and willing to work with me. The repairs were done efficiently and effectively. I am very pleased with how Kaizen has done.
Customer Service - 5.0/5.0 -
Everyone is very friendly. They were ready and willing to help me as I needed it.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Great communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Tami and the crew at Kaizen are fantastic. The repairs were excellent and everyone was very helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair quality is excellent! The team did an amazing job all the way through estimate, to scheduling, repair and delivery.
Customer Service - 5.0/5.0 -
Everyone I’ve interacted with at Kaizen is super helpful and courteous.
Returned Clean
My Experience - 0.0/5.0 -
Improve communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, looks brand new. Interior detailing was an unexpected plus.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Great Staff!!, horrible wait time for my truck to be finished- 2 months