Kaizen - Flagstaff West

4.9 (776reviews)
98%
1186 W University Ave,  Flagstaff,  AZ  86001

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (776)

Likely to Recommend

Repair Quality

Car looks like new

Customer Service

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Returned Clean

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My Experience

The work looks great! Thanks!

Likely to Recommend

Repair Quality

Everything looks great

Customer Service

Polite, professional and helpful

Returned Clean

My Experience

Everyone was very kind and helpful. The repair was done very quickly as well!

Likely to Recommend

Repair Quality

Staff was very friendly and accommodating!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kaizen did a great job with my autobody repair.

Customer Service

Timeframe for pick up kept changing and was only notified when I called.

Returned Clean

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Repair Quality

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Repair Quality

Super nice folks!

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Repair Quality

Everything came out perfect, got done right on time!

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Returned Clean

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I do all the time

Repair Quality

Kaizen has worked on my car multiple times -always amazing work, friendly professional staff

Customer Service

Returned Clean

My Experience

My Experience

Paint job is very disappointing on my driver side fender had paint drip. I left my vehicle at the shop for rework. I don’t think whoever the boss is did inspection. Would like the whole fender repainted again not just touch up. Very upset and not satisfied!!

My Experience

Likely to Recommend

Repair Quality

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Likely to Recommend

Yes I would recommend there service to someone I know that need repairs.

Repair Quality

Appreciate the service. And happy with the vehicle repairs. Thank you.

Customer Service

Appreciate the service with the shop and there customer service.

Returned Clean