Kaizen - Flagstaff West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super attentive and understanding staff
My Experience - 5.0/5.0 -
I appreciated the constant updates throughout the process of the repairs with my car. Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Attentive staff, efficient service and superb workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The car was in great condition when I got it back. Although there was a lot of push backs it was still well done!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front desk and Douglas were very helpful & kind! Everything looks great and appreciated you all getting it done earlier than expected
Likely to Recommend - 5.0/5.0 -
Already did! A friend is getting her car quoted there for an estimate soon. You guys were great!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work that was done on my rav4 was amazing and got the job done quickly. I will highly recommend your company. I am satisfied more than satisfied with the work that was done on my car. I am so happy and loved that I got alerts and messages about the progress from start to finish. Thank you.
Likely to Recommend - 5.0/5.0 -
I am very satisfied with the service staff and process.
Repair Quality - 5.0/5.0 -
Very thorough with the work done to my vehicle. Such an amazing job and kept me touch with me step by step thru the process. Very appreciative of how prompt and quick the staff was and courteous friendly atmosphere. Thank you.
Customer Service - 5.0/5.0 -
Very friendly and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with repairs made, alignment is also better than the shop I usually go to. Might switch to these guys for my alignment needs if that's something they offer.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was recommended by a family member. I will recommend to others.
Repair Quality - 5.0/5.0 -
Kaizen was amazing! Great customer service and communication. Repairs were done and completed quickly. Highly recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and helpful. These folks are awesome. Job completed earlier than expected
My Experience - 5.0/5.0 -
Kaizen was very patient with me and held my vehicle for a whole week after it was finished free of charge. I really appreciated that!