Kaizen - Flagstaff West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and helpful. These folks are awesome. Job completed earlier than expected
My Experience - 5.0/5.0 -
Kaizen was very patient with me and held my vehicle for a whole week after it was finished free of charge. I really appreciated that!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you guys so much for keeping costs down and doing a good job on the repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be recommending Kaizen West to everyone and would utilize again, if needed.
Repair Quality - 5.0/5.0 -
Thank you Doug and Kaizen FLG West Team for your professional and friendly service. Truck looks amazing and you even washed it. You were recommended by John at AccuBrake and I was not disappointed. With gratitude
Customer Service - 5.0/5.0 -
Well done
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They were great with the cosmetic repairs, however, a coolant leak was missed and the car was back in the shop within a week of getting the car back.
Customer Service - 5.0/5.0 -
responsive and kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Truck looks as good as new.
Customer Service - 5.0/5.0 -
Great service! Truck looks as good as new.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your hard work you did on my car. I appreciate it Maryann Harrigan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roque Canales was very patient, thorough, and helpful. 10/10 service and repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Best service I’ve ever had in repairs
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, quality workmanship!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was first class from start to finish The job was done perfect and the customer service was very professional A big thank you to Douglas Crane for his expertise and help with this matter
Likely to Recommend - 5.0/5.0 -
Good communication
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Doug did a great job explaining things
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very nice place to get your car done
Repair Quality - 5.0/5.0 -
You guys did a great job on the repairs. Excellent customer servicez
Customer Service - 5.0/5.0 -
You guys did a great job on the repairs. Car looked brand new.
Returned Clean
My Experience - 5.0/5.0 -
Literally the best experience I've ever had with a body shop. Invariably courteous, professional, and thorough in the course of delivering a high quality repair. I especially appreciated the frequent text updates on the ongoing status of the work being done.