Kaizen - Fort Collins
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was returned clean and. The work was professionally done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy amables y muy buen servicio
Customer Service - 5.0/5.0 -
Muy amables
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always very professional, great communication and quality work. Very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new!
Customer Service - 5.0/5.0 -
Everyone was very friendly. Communication came early and often. Timelines were hit (even ready a day early). They made things easy and stress free, even coordinating with the rental car agency to make things as streamlined as possible.
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and professional staff!
My Experience - 5.0/5.0 -
You guys were great! Thank you so much :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast service, was in and out very quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
With your frequent communication about the progress of my job, I was kept apprised of when I would get my car back. That relieves a lot of uncertainty. Many thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was quickly & efficiently fixed. I appreciate the many communication I received allowing me to have updated and clear expectations about when my car would be done.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very helpful using own purchased parts and went above and beyond just the work needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the work that was performed & the customer service was exceptional. Appreciated the periodic updates and I was pleasantly surprised when my car was ready a day before I expected it to be done.
Likely to Recommend - 5.0/5.0 -
Absolutely!! Highly recommend! Body work was better than expected and I was treated well. They went above and beyond and exceeded my expectations!
Repair Quality - 5.0/5.0 -
Yes! Better than I expected
Customer Service - 5.0/5.0 -
All the people in the office were helpful, professional, knowledgeable and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Kaizen team was incredibly attentive and truly exceeded my expectations. The location manager went above and beyond to make the entire experience smooth, easy, and memorable. I’ll definitely be recommending them to all of my friends and family for any repair needs.
Customer Service - 5.0/5.0 -
Everyone was kind and professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen did an amazing job getting my 2017 chevy cruze trunk fixed after she got rear ended by a 2017 chevy Tahoe, the paint work on my trunk look beyond amazing! The crew there, did an amazing job getting my car back together as quickly as possible, I highly recommend to anyone if you need body work done on yalls car, Kaizen got you, I couldn't of been anymore happier with how the trunk of my car came out, the crew there are all so nice and very easy to work with. I really cant thank Kaizen collision enough on getting my car done, they put there hard work and lots of love into my car. So thank you again so much Kaizen Collision.🥰🥰 posted a picture of before and after.❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole team went above and beyond to help me out. I really appreciate how genuine, helpful, and professional everyone was. Extremely prompt service and my car looks amazing! Thank you so much! I will come back and send others your way as well.