Kaizen - Fort Collins
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always a pleasure to work with the friendly folks I can trust!!
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
Friendly atmosphere and ones to trust.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was kept up to date regularly on the progress
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Sean was so fabulous working on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience all the way around
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kim at Kaizen went out of her way to provide excellent & timely service. Additionally, she found a way to save on costs and was able to beat her own bid!!! All of my interaction with the Kaizen staff has been both prompt & pleasant. I would recommend Kaizen Fort Collins without reservation. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Well done Kaizen!
Repair Quality - 5.0/5.0 -
The Truck looks and runs great!
Customer Service - 5.0/5.0 -
Very communicative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beautiful job and good communication about the progress of the repair. The whole process went smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the ease of getting everything done so quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very nicely done
Customer Service - 5.0/5.0 -
Everyone was really nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Communication on the work being done to my car could have been better.
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Had to wait 7 weeks to get the car in and 3 more 3 more weeks to complete the work.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Took 6 weeks to get the parts in and another 3 weeks to complete the work. Need to improve time.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
You were so easy to work with and I appreciate the updates and work done on my car.
Customer Service - 5.0/5.0 -
Always answered my questions
Returned Clean
Likely to Recommend - 3.0/5.0 -
unfortunately it is not a 10 because of the repair delays, lack of timely communication, I had to keep calling as my car was 3 weeks past estimated completion. the car was left dirty and dusty, the passenger visor was missing a hook.
Repair Quality - 3.5/5.0 -
my car took almost 3 weeks more that was quoted and communication on my car was not good. I had to keep calling to check on it and there also was delays because they received a damaged door then had to send it back. it just took way too long. the ultimate result of the repairs were great though.
Customer Service - 3.5/5.0 -
they were nice but communication and updates was poor. especially since there were delays in my repairs and estimated time to get my care back. i felt they should have been calling to keep me updated and I had to keep calling to get updates