Kaizen - Fort Collins

5.0 (561reviews)
100%
4235 South Mason Street,  Fort Collins,  CO  80525

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (561)

My Experience

My Experience

The Kaizen Fort Collins staff and the whole experience from estimate appointment to picking up our car were just fantastic! Kim, the estimater was prompt, accurate, and very caring that we were getting what we needed. We were kept informed about the estimate status and actual repairs throughout the process. And the repairs were completed 3 weeks earlier than estimated! The quality of the work was just excellent. Good as new! And we believe the cost was very reasonable. I have recommended Kaizen Fort Collins to friends and told my State Farm Agency how satisfied I am with the service we received. Great job!

My Experience

Happy to say my baby is back to her gorgeous self-and a week earlier than promised! Very pleased!

Likely to Recommend

Repair Quality

Great customer service and work

Customer Service

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Returned Clean

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Repair Quality

They did a great job communicating throughout the process

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My Experience

The job was done beautifully! It did take a week longer than was originally estimated.

My Experience

My Experience

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Repair Quality

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Returned Clean

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Repair Quality

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My Experience

Kim and the Kaizen team did an excellent job repairing my car in record time! They are super responsive and made it really easy to work with my insurance to get my repair done on a short timeframe. I highly recommend Kaizen and will go to them again in the future. Thank you!!

Likely to Recommend

My parents have used Kaizen in the past for their car repair as well!

Repair Quality

Kim and the Kaizen team did an excellent job and helped me with a repair on a very tight schedule! I am so grateful for their communication and dedication to fix my car quickly and made working with my insurance very easy. Thanks Kim and Kaizen!

Customer Service

Kim was so helpful and kind! Thank you!

Returned Clean

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Repair Quality

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Repair Quality

The bumper and quarter panel is perfect. The only item missing is the reverse bulb.

Customer Service

I was informed of the progress as needed.

Returned Clean

My Experience

Their customer service was excellant.

Likely to Recommend

Excellent body work with a professional and knowledgeable staff.

Repair Quality

Professional and friendly staff.

Customer Service

Excellant body work. Kaizen even had my car cleaned inside and out!

Returned Clean

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Repair Quality

Everything worked out as we'd hoped

Customer Service

Super nice people

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Repair Quality

The car looks good as new

Customer Service

Wonderful - Kim was able to go above and beyond her job duties to get approval for my insurance to pay for alignment

Returned Clean

My Experience

Extremely competent & professional.