Kaizen - Fort Collins
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making it so easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was good and thank you.
Customer Service - 5.0/5.0 -
Customer service handled professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After Kaizen's repair work, our car is now as safe and runs as well as it did more than 100,000 miles ago. Punctual, kept me posted on the repair status, and charged me a very fair price for the parts and services they provided. Nice folks, too.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
No work was done, it was totaled. Employees were nice and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and customer service. Did Good work and repair.
Customer Service - 5.0/5.0 -
Good communication and customer service. Did Good work and repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good about keeping me up to date about how things were going
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Nice job on repairing my bumper… I appreciate that very much
Customer Service - 4.5/5.0 -
Good job it’s always nice to hear from a company when they’re doing the work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Happy.
Repair Quality - 5.0/5.0 -
Roscoe and Kim are very easy to work with.
Customer Service - 5.0/5.0 -
Again, both Roscoe and Kim (I think Kim) were great. Kim helped me get the washer bottle replaced early as it was a hazard not having it.
Likely to Recommend - 5.0/5.0 -
Couldn't be happier!
Repair Quality - 4.5/5.0 -
They did an excellent job, would highly recommend them!
Customer Service - 4.5/5.0 -
They did an excellent job, would highly recommend them!