Kaizen - Fort Collins
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone I spoke to was incredibly nice and accommodating, both people at the front desks and especially Kim as I struggled with insurance and getting a rental car. They took good care of my car and fixed damage to the rebar that wasn’t initially visible. They even returned her to me sparkly clean! Thank you Kaizen!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Highlander looked great. Everything was repaired and painted to perfection. I would recommend them to anyone.
Likely to Recommend - 5.0/5.0 -
See 1st comment
Repair Quality - 5.0/5.0 -
Excellent and very timely service. Above and beyond my expectations. Rocco and Kim were very professional, friendly and a great pleasure to work with. I hope I'm not a return customer but If i ever need vehicle body work I will go there again. And I'll tell any friends about them too.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, the repair is seamless and they were finished early. 10/10, and they cleaned my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service and the car looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They delivered my car ahead of schedule and took care of my hail damage.
Customer Service - 5.0/5.0 -
I was given updates along the way and communicated to regularly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You would never know that there was damage to the parts that Kaisen Collision repaired.
Customer Service - 5.0/5.0 -
Kaisen Collision kept me informed on the progress being made to my car.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The two ladies in the office were super nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You all did a great job.
Customer Service - 3.5/5.0 -
You all canceled my appointment by mistake.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would recommend them
Repair Quality - 5.0/5.0 -
Everything met my expectations. Excellent work!
Customer Service - 5.0/5.0 -
Friendly service and very knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing went great and I appreciate that you detailed the PU very nicely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shelly was great in staying in touch.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys kick ass! The car was beautiful when we got it back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great! You guys do excellent work. 👏 Thank you for the quick turnaround.
Customer Service - 5.0/5.0 -
I was kept up to date on everything, told about the delay on parts from Hyundai. Very happy with the experience at your shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Kaizen. They are friendly and professional.
Repair Quality - 5.0/5.0 -
The repair looks great. The parts that were replaced match perfectly.
Customer Service - 5.0/5.0 -
The staff is friendly and professional and kept up the communication in regards to my repair.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for everything!!