Kaizen - Fort Collins
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very happy with the work that was performed & the customer service was exceptional. Appreciated the periodic updates and I was pleasantly surprised when my car was ready a day before I expected it to be done.
Likely to Recommend - 5.0/5.0 -
Absolutely!! Highly recommend! Body work was better than expected and I was treated well. They went above and beyond and exceeded my expectations!
Repair Quality - 5.0/5.0 -
Yes! Better than I expected
Customer Service - 5.0/5.0 -
All the people in the office were helpful, professional, knowledgeable and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Kaizen team was incredibly attentive and truly exceeded my expectations. The location manager went above and beyond to make the entire experience smooth, easy, and memorable. I’ll definitely be recommending them to all of my friends and family for any repair needs.
Customer Service - 5.0/5.0 -
Everyone was kind and professional.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen did an amazing job getting my 2017 chevy cruze trunk fixed after she got rear ended by a 2017 chevy Tahoe, the paint work on my trunk look beyond amazing! The crew there, did an amazing job getting my car back together as quickly as possible, I highly recommend to anyone if you need body work done on yalls car, Kaizen got you, I couldn't of been anymore happier with how the trunk of my car came out, the crew there are all so nice and very easy to work with. I really cant thank Kaizen collision enough on getting my car done, they put there hard work and lots of love into my car. So thank you again so much Kaizen Collision.🥰🥰 posted a picture of before and after.❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole team went above and beyond to help me out. I really appreciate how genuine, helpful, and professional everyone was. Extremely prompt service and my car looks amazing! Thank you so much! I will come back and send others your way as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, repair was completed quickly
Customer Service - 5.0/5.0 -
Professional from start to finish
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was wonderful. Everything was thoroughly explained to me and I knew what to expect every step of the way. The fast service was way more than I ever expected. You know how to take good care of your customers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle looked amazing after repair and was delivered sooner than promised. Front house people were very polite and kept me updated, regularly. Jillian is a true asset to the company and deserves a shout out for being kind, courteous and very professional. I would highly recommend Kaizen for any and all vehicle repairs!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already told a couple people how amazing this company is and will continue to put out a good word.
Repair Quality - 5.0/5.0 -
Very kind, fast, and great communication.
Customer Service - 5.0/5.0 -
The manager, front desk representative, and estimator were all very kind and helpful.
Returned Clean
My Experience - 5.0/5.0 -
They did great work and great to work with.
Likely to Recommend - 5.0/5.0 -
Would definitely.
Repair Quality - 5.0/5.0 -
Did great work and friendly and professional to work with.
Customer Service - 5.0/5.0 -
Great job.
Returned Clean
My Experience - 5.0/5.0 -
Our experience with Kaizen Fort Collins exceeded all expectations! Friendly, professional, and efficient! Did a beautiful job! Our vehicle looks brand new! The job even got done earlier than quoted. We will recommend this business to everyone and definitely will be a return customer.
Likely to Recommend - 5.0/5.0 -
To everyone!
Repair Quality - 5.0/5.0 -
Exceeded all expectations!! Very satisfied with every level of service!
Customer Service - 5.0/5.0 -
Friendly and professional. Very knowledgable. Easy to talk to. Updates on repair. Explained everything in detail..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on our car. Thank you!!
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Great job and realty nice folks
Customer Service - 5.0/5.0 -
Great!
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, great work and went the extra mile for me. Much appreciated and great experience. Thank you,