Kaizen - Fort Collins
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Kaizen was terrific.
Repair Quality - 5.0/5.0 -
Excellent- better than I expected.
Customer Service - 5.0/5.0 -
Haley and Jillian were great to work with.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Strongly recommend
Repair Quality - 5.0/5.0 -
Very accommodating and customer oriented service. Thank you!
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
See above.
Repair Quality - 5.0/5.0 -
Extremely wonderful customer service and communication. I hope not to need the services again, but would definitely go back if needed.
Customer Service - 5.0/5.0 -
See above.
Returned Clean
My Experience - 5.0/5.0 -
Professional. Communicated without have to call. Quality focused.
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fixed nicely in a timely manner
Customer Service - 5.0/5.0 -
Very pleasant Fort Collins office staff and they gave me a ride home after vehicle drop off that was very much appreciated.
Likely to Recommend - 5.0/5.0 -
This is the third time that I have used Kaizen, I wouldn't use anybody else. They do bodywork, mechanical repairs, clear bra, and tint. It doesn't make sense for me to go several other shops when I can get it all done at once here, and I tell everybody that.
Repair Quality - 5.0/5.0 -
Greg returned to my car to me in better shape than I gave it to him! Which is really saying something because my car had less than 1000 miles on it! Great job guys!
Customer Service - 5.0/5.0 -
Customer service was outstanding as always, Jillian kept me updated every step of the way so I was never left wondering. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. The car is perfect!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service, friendly, kind, and very knowledgeable!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work performed. They also kept me updated with status reports twice a week. I would definitely recommend them.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can’t say enough good things about this auto collision repair shop. From the moment I walked in, every single person I interacted with was incredibly kind, welcoming, and genuinely cared about making a stressful situation easier. They took the time to explain everything clearly, answered all my questions, and made me feel completely at ease throughout the entire process. The team was not only friendly but also extremely efficient and timely. They kept me updated along the way. The quality of the work is outstanding; my car looks absolutely amazing, like nothing ever happened. I’m beyond grateful for their help and would recommend them to anyone needing auto repairs. An all-around incredible experience!
Likely to Recommend - 5.0/5.0 -
Will and have. I have sent people I know to them
Repair Quality - 5.0/5.0 -
Treated very well and the team made great accommodations to make my repair experience flawless
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The office staff are awesome.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would strongly recommend this business to everyone.
Repair Quality - 5.0/5.0 -
Actually, I was more than a 10 with my satisfaction. Kaizen Fort Collins Auto Repair went beyond with what I expected. The office staff was amazing, especially Jillian. They even took the time to make the interior of my car clean.
Customer Service - 5.0/5.0 -
Again, I would rate my satisfaction way above a 10.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. Very accommodating to my schedule for pickup.
Customer Service - 5.0/5.0 -
Very accommodating and great communication.