Kaizen - Fort Collins

5.0 (558reviews)
100%
4235 South Mason Street,  Fort Collins,  CO  80525

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (558)

My Experience

Service was great! I was informed about my car every step of the way and it was cleaned when I came to pick it up. They took excellent care of me and my car! Highly recommended for great customer service and a worry free experience.

My Experience

Likely to Recommend

Repair Quality

Awesome job 5 Star! They detailed my car, it was so nice to bring home a really clean car. Also, customer service was amazing! They called me several times to update me on the status of the repairs. Super friendly and professional service. Thank you!

Customer Service

Super friendly and professional staff!

Returned Clean

My Experience

The car looks great. I appreciated your help with the light and window. Everyone was easy to work with and kept me notified how things were going. Thank you.

Likely to Recommend

Repair Quality

10. I have already talked with my agent from Travelers

Customer Service

My Experience

I was extremely impressed by the daily communication and updates on my vehicle. When I saw it after it was picked up I was so happy with the work that was done. Great work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We would gladly refer friends, family and anyone to Kaisen for repairs.

Repair Quality

Employees and manager were very accommodating and knowledgeable.

Customer Service

Excellent communication and very helpful.

Likely to Recommend

I will recommend Kaizen to everyone.

Repair Quality

Excellent service and work done.

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Greg and team were awesome and went above and beyond to earn our business. Thanks for the personal attention and commitment to make sure that we were 100% satisfied.

Likely to Recommend

Repair Quality

Customer Service

Greg went above and beyond to take care of me and the repairs needed on my car

My Experience

Fantastic job!! Greg was amazing and went above and beyond to accomodate us!! My truck looks like new!! Thank you, Kaizen Fort Collins!!!

Likely to Recommend

I will always recommend Kaizen to anybody that I know who needs auto collision help!!

Repair Quality

Greg, and the Kaizen team met and exceeded all our expectations!!

Customer Service

Greg and his team were spot on!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so kind, provided clear expectations, and followed through with outstanding results.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great work done by kaizen and so quick car delivery! Appreciated!

Customer Service

Too good!

Returned Clean

My Experience

Great job, great work! We will be back with any future repair needs!

Likely to Recommend

Absolutely and will come back with any future repair needs

Repair Quality

Outstanding work, very friendly and helpful, great communication!

Customer Service

Great customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service and constant communication, as always.

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Se los recomiendo , son los mejores

Repair Quality

Quedé encantada , con el servicio de Keizer , se los recomiendo son los mejores

Customer Service

Son Los mejores estoy encantada con el trabajo

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean