Kaizen - Fort Collins

5.0 (560reviews)
100%
4235 South Mason Street,  Fort Collins,  CO  80525

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (560)

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Repair Quality

Amazing; super fast; wonderful staff

Customer Service

Excellent

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My Experience

Everyone was so kind! The work done was excellent and faster than anticipated.

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The car looks great and the service was excellent

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Amazing customer service and great work with my car. Very quick turnaround.

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My Experience

My wife and I are totally satisfied. I would recommend Kaizen FC to anyone who is looking for work that is expert in all respects. This is the 2nd time we've used them too. I think USAA should accept them as an authorized service center. The staff is great too. Thanks for the great service Kaizen!

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Definitely

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Extremely

Customer Service

Front office is organized and super friendly

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I’ve been in 3 times. Every time has been professional service, and quality work.

Repair Quality

They did everything they said they would.

Customer Service

Timely updates on the status of the repairs.

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Repair Quality

The right front still has a scraping noise. Need to bring back for quick look. Otherwise, perfect! Can't until next week.

Customer Service

My Experience

Absolutely incredible service and work! Will be using them in the future and recommending to anyone needing their service.

My Experience

The team went way above and beyond to ensure my vehicle was returned as quickly as possible, and in exceptional condition.

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My Experience

Very proactive, good at communicating, and work was completed quickly and it looks great

Likely to Recommend

I now have a preferred body shop

Repair Quality

Customer Service

Great communication and very timely

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Likely to Recommend

Repair Quality

Excellent work and even better professionalism! Very satisfied with the consistent and kind updates about my vehicle as well as the efforts made to complete my repairs as quickly as possible.

Customer Service

Excellent and kind!

Returned Clean

My Experience

Great service. Work finished on time.