Kaizen - Golden
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There are pin holes and dirt in The paint around the passenger door handle. Paint spots and residue / overspray on the passenger side interior and a dent in the trunk lid that was not there when I dropped the car off. I picked the car up in the rain so imperfections were not discovered until I detailed the car. I immediately left a message on Sat 7-11-26 and described what I found. It’s closing time Monday 7-13-26 and no one has contacted me. I will never take another one of my vehicles to Kaizen.
Customer Service - 5.0/5.0 -
Everyone was very friendly and the car was finished ahead of schedule.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The communication was pretty good when the car was in their own shop. However, it got more difficult to get timely updates when the car was moved to a different shop that was doing wheel alignment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything looks great
Customer Service - 5.0/5.0 -
John was great!! I rally appreciated his help through the process!!
My Experience - 5.0/5.0 -
You guys rock! Your team made everything easy and smooth, from getting the estimate, the appointment, and keeping me informed during the repair. Everyone was so personable and accommodating. I wouldn’t hesitate to recommend you to all my friends. Sincerely Ron
My Experience - 5.0/5.0 -
Everyone at Kaizen was helpful and friendly. The kept us updated on the progress. The workmanship ics excellent. This is the only place I will take our cars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff members were friendly and knowledgeable about the status of our car during the repair process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
JD and team did a great job on our car, they fixed it the right way and went above and beyond to make sure we were taken care of.
My Experience - 5.0/5.0 -
Great service with a smile from start to finish - and they finished ahead of schedule! Five star recommendation. I wouldn't go any place else.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good job!
Repair Quality - 4.0/5.0 -
Still some very minor repairs to trim required.
Customer Service - 5.0/5.0 -
Very prompt, communicative and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work was done right. John was awesome! A little expensive, but cheaper than other places. Bodywork is just expensive
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and professional. Nice to do business with them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The manager who helped me JD was so knowledgeable and helpful with the many questions I had. He kept me updated throughout the entire process ( which took a little longer than expected). The repairs were routine, Eventhough the part needed for my repair was extremely difficult in acquiring. Upon completion and picking up the car, JD went above and beyond the normal repair process. He and his associate, Jon seemed to treat my car like it was their only vehicle they worked on. I will recommend Kaizen collision to anyone needing accident recovery and also just upgrading their vehicle. 5 stars 100%👍
My Experience - 5.0/5.0 -
Super helpful and accommodating. Would definitely recommend Golden’s Kaizen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was fantastic. Work quality was exceptional. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Team went above and beyond. Over communicated the repair process and steps which is exactly what we needed. Loved the info and that they kept us up to date.