Kaizen - Golden

4.8 (657reviews)
96%
446 ORCHARD STREET,  Golden,  CO  80401

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (657)

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

JD went above and beyond!

Returned Clean

Likely to Recommend

Repair Quality

Did such an amazing job with the car. Looks completely brand new

Customer Service

Returned Clean

My Experience

Best auto related repair experience I've had in quite a while

Likely to Recommend

Repair Quality

Work completed in the time that was given. Price was clearly given and it came in below their estimate. They carefully explained all the details to me and made sure that I understood everything. It was excellent from start to finish.

Customer Service

They told me what they were going to do and then they did it. Very satisfied with their service.

Returned Clean

Likely to Recommend

Repair Quality

All good. Maybe in the future, might be a nice touch to return the car clean inside

Customer Service

Returned Clean

My Experience

Done quicker than I expected and looks great.

Likely to Recommend

Have used this shop 2x for my vehicles and 2x for other people's vehicles.

Repair Quality

Car was fixed and back in my possession before I was fixed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Girl at desk and John very nice.

Customer Service

Girl at desk and John very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional company from start to finish.

My Experience

Great experience - this team was so easy to deal with. They are great communicators and we were always aware of their progress. Most importantly, they did GREAT work.

Likely to Recommend

Repair Quality

Quality work. Outstanding communication on status of repair. Easy to work with. Team was friendly, knowledgeable and. Wry responsive.

Customer Service

See previous response. The customer service was outstanding.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was extremely friendly and efficient. The communication concerning the schedule of repairs was excellent and John Chon was very informative. Terrific!

Likely to Recommend

Repair Quality

Customer Service

John was especially polite and informative. Very friendly and accommodating.

Likely to Recommend

Repair Quality

Outstanding customer service and craftsmanship!!! As a woman, I did not have any concerns that I was being haggled. Very fair and kind staff. Thank you!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome shop John was super helpful

Customer Service

John was extra helpful

Returned Clean

Likely to Recommend

Repair Quality

Everyone at Kaizen was incredibly helpful, knowledgable, and easy to work with. I could not be more pleased with my experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome service all around

Customer Service

Very communicative and friendly

Returned Clean

Likely to Recommend

Repair Quality

Great shop. Quality work and excellent communication.

Customer Service

Returned Clean