Kaizen - Golden
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication could have been better…little frustrating talking to the receptionist! I’d use you again…love the way my car looks now ..it’s perfect and so clean! Really appreciate the discounts…you sharpened your pencil to make them happen and I do appreciate that!✅ Thank you…!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I expected to have more communication from the Colision center specially for scheduling the repair date.
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Some minor paint blobs
Customer Service - 2.0/5.0 -
No communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did an excellent job repairing our truck. They were very professional throughout the process and completed the repairs within the timeframe given to us.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and quality work
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
No comment
Returned Clean
My Experience - 0.0/5.0 -
Excellent service, high quality repairs, I will definitely recommend Kaizen at every opportunity. My only dissatisfaction was how long everything took to go through the insurance and all the back and forth to get it processed. Not your fault, but kept me from being 100% satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so helpful and just awesome. Not to mention my RAV looks bran new once more! Keep up the great work!
Customer Service - 5.0/5.0 -
Every time I called I. I got a friendly and very helpful person.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No hassle discussions, up front pricing, full disclosure on services covered by insurance. These are why I will recommend Kaizen Collision to anyone who needs vehicle repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was not that great. Was told updates on Tuesday and Thursday and did not get any until the third week. Other than that everything went smoothly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Cars a little dusty inside. But other than that looks good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
In the beginning I was not being communicated on Tuesday and Thursday but after I called it was resolved.