Kaizen - Golden

4.9 (666reviews)
97%
446 ORCHARD STREET,  Golden,  CO  80401

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (666)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional company from start to finish.

My Experience

Great experience - this team was so easy to deal with. They are great communicators and we were always aware of their progress. Most importantly, they did GREAT work.

Likely to Recommend

Repair Quality

Quality work. Outstanding communication on status of repair. Easy to work with. Team was friendly, knowledgeable and. Wry responsive.

Customer Service

See previous response. The customer service was outstanding.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was extremely friendly and efficient. The communication concerning the schedule of repairs was excellent and John Chon was very informative. Terrific!

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Repair Quality

Customer Service

John was especially polite and informative. Very friendly and accommodating.

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Repair Quality

Outstanding customer service and craftsmanship!!! As a woman, I did not have any concerns that I was being haggled. Very fair and kind staff. Thank you!!!

Customer Service

Returned Clean

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Repair Quality

Awesome shop John was super helpful

Customer Service

John was extra helpful

Returned Clean

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Repair Quality

Everyone at Kaizen was incredibly helpful, knowledgable, and easy to work with. I could not be more pleased with my experience.

Customer Service

Returned Clean

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Repair Quality

Awesome service all around

Customer Service

Very communicative and friendly

Returned Clean

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Repair Quality

Great shop. Quality work and excellent communication.

Customer Service

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Customer Service

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My Experience

JD and his staff were very friendly and they did a great job on my truck, and was very affordable. I would definitely recommend them to my friends and family

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Repair Quality

Customer Service

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Repair Quality

John is the best!

Customer Service

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Repair Quality

Fixed my door like new. Excellent work repairing my car. Thank you

Customer Service

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Likely to Recommend

Repair Quality

The repair exceeds my expectations! I don’t see any sign of the damage and it looks as good as new.

Customer Service

The people working at the repair shop were very kind and supportive.

Returned Clean

My Experience

Everyone at Kaizen was AMAZING. The customer service is unbeatable. They kept me up to date the whole time and the work they did was perfect! I would recommend them to everyone. Very impressed!!