Kaizen - Golden

4.9 (667reviews)
97%
446 ORCHARD STREET,  Golden,  CO  80401

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (667)

My Experience

Everyone at Kaizen was AMAZING. The customer service is unbeatable. They kept me up to date the whole time and the work they did was perfect! I would recommend them to everyone. Very impressed!!

My Experience

I don’t have enough good things to say about these people they’re professional that kept me posted right along the way. They did a great job on my car. This is the second time I’ve had to use them and I would recommend them to anyone.

Likely to Recommend

Repair Quality

Customer Service

Jayla was so pleasant to work with. She was friendly and cared about my concerns. If I could I would give her a 20. JD cared about my concerns and listened to me. He deserves a 20 also.

Returned Clean

Likely to Recommend

Repair Quality

Outstanding customer service and body work on our car! We had an amazing experience!

Customer Service

Returned Clean

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Repair Quality

i was very pleased with the service and work that was done to my vehicle

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

They communicated continuously throughout the process with me and with Progressive. I would gladly recommend anyone go to Kaizen Golden.

Likely to Recommend

Already recommended to friends

Repair Quality

Kaizen was excellent with communication the whole time and made my car feel like new again

Customer Service

If you don't get the ai, the experience is wonderful

Returned Clean

My Experience

From the second I walked in I was greeted with kindness and confidence that gave me the instant satisfaction of knowing I was in the right hands. Wow, and the skill at restoring my Jeep is unmatched. 10 of 10 the best place to go when you need a professional.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great

Customer Service

Great service!

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Excellent

Repair Quality

Everything was great and looked great

Customer Service

Jayla did great and kept me informed

Returned Clean

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Repair Quality

Customer Service

My Experience

I was very impressed with the communication I received of the details of how my card was being repaired and communication that it would take a little bit longer but honestly communication goes a long way for me very impressed with the staff.

My Experience

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Repair Quality

Customer Service

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This is the third repair job Kaizen or it’s predecessor has done for me. I’m never disappointed.

Repair Quality

Great people to work with. My car looked like new, or better, after their repair work.

Customer Service

All members of the team are very helpful and anxious to please.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very friendly and professional and did a great job.

Customer Service

Very professional knew what they were talking about

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Repair Quality

Customer Service