Kaizen - Golden
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The best service I have ever received. Company bent over backwards to provide me with information, keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Clear and consistent communication and always willing to answer questions. Work was completed ahead of schedule and it looks great. Would recommend to anyone needing repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very smooth and easy process with a nice and informative staff! No complaints, appreciate everyone’s help :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Incredibly easy to work with, they made it all seamless and were very professional. All my questions were answered and I’ll likely return to this shop for any future needs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The automated system wasn’t updating and I had to make multiple calls to figure out what was going on with my car but whenever I did call they were very responsive and gave me good updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every step of the way, Kaizen Collision did an excellent job for us. From our first chat with Jayla to the moment we picked our outback up completely repaired, they were prompt and courteous. We received regular updates and the job was finished in less than a week and two days ahead of schedule. We highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were extremely pleased with the customer service and outcome of repairs in all ways.
Customer Service - 5.0/5.0 -
See first comment.
Returned Clean
My Experience - 5.0/5.0 -
Seamless and easiest process ever! My 4Runner looks perfect again. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, kind and did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We couldn’t be happier! Everyone went the extra mile to accommodate us in every way possible. We will absolutely be recommending Kaizen to all our friends! Thank you so much our Honda is good as new.
Likely to Recommend - 5.0/5.0 -
We have already recommended Kaizen to friends. We were so pleased with every aspect of repairs and service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were so friendly. Beyond communicative. They got significant damage fixed on my car quickly. I’d recommend them to anyone!!!
Likely to Recommend - 5.0/5.0 -
My family will go no where else from now on
Repair Quality - 5.0/5.0 -
Looks brand new
Customer Service - 5.0/5.0 -
Everyone was amazing! Front desk was beyond and kind and knowledgeable of her job.
Likely to Recommend - 5.0/5.0 -
I’m telling everyone I know to only go to kaizen!
Repair Quality - 5.0/5.0 -
If I could give this amazing place higher than a 10 I would. Everyone from the very start was very compassionate and professional. They even came in under budget and matched the paint for me! I’ve already begun highly recommending Kaizen to everyone I know! Thank you doesn’t say enough for all that was done for me! I’m a customer for life!
Customer Service - 5.0/5.0 -
Great people. Great service. They even had my car finished early. Thank you so much Kaizen!
Returned Clean
My Experience - 5.0/5.0 -
Car repair was completed quickly and we were happy with the results. No residual damage remaining. Staff were all very polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, communication & customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and responsive. Kaizen Collision Golden over delivered on quality, timing, and regular updates.
Likely to Recommend - 5.0/5.0 -
We will make all recommendations to Kaizen in Golden
Repair Quality - 5.0/5.0 -
Great people. Fantastic work and amazing customer service communications.
Customer Service - 5.0/5.0 -
The best people
Returned Clean
My Experience - 5.0/5.0 -
They completed the repair early, provided a lot of information throughout the repair and do a great job.
Likely to Recommend - 5.0/5.0 -
I hope I don’t have to but will 100% use them if there is a next time
Repair Quality - 5.0/5.0 -
Kaizan did a great job on the repair
Customer Service - 5.0/5.0 -
I was constantly informed of the timeline and progress they were very transparent