Kaizen - Golden
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car repair was completed quickly and we were happy with the results. No residual damage remaining. Staff were all very polite and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, communication & customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and responsive. Kaizen Collision Golden over delivered on quality, timing, and regular updates.
Likely to Recommend - 5.0/5.0 -
We will make all recommendations to Kaizen in Golden
Repair Quality - 5.0/5.0 -
Great people. Fantastic work and amazing customer service communications.
Customer Service - 5.0/5.0 -
The best people
Returned Clean
My Experience - 5.0/5.0 -
They completed the repair early, provided a lot of information throughout the repair and do a great job.
Likely to Recommend - 5.0/5.0 -
I hope I don’t have to but will 100% use them if there is a next time
Repair Quality - 5.0/5.0 -
Kaizan did a great job on the repair
Customer Service - 5.0/5.0 -
I was constantly informed of the timeline and progress they were very transparent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We will be bringing the vehicle back as the rear interior hatch is not the correct product for this vehicle. Also, the bump in the exterior was not fixed. We want to know how we get original parts back on to our vehicle.
My Experience - 5.0/5.0 -
They communicated well with us, keeping us updated on status of car. jayla left messages, communicated well .They finished before expected. We noticed a few things that needed fixing and Nick had them corrected right away. Nick, the GM is professional, personable with good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are the best
Repair Quality - 5.0/5.0 -
Kaizen always turns out a great product
Customer Service - 5.0/5.0 -
They kept me informed of the process. Very happy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Superb
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Friendly
My Experience - 5.0/5.0 -
The customer service from start to finish was 5 stars. I will recommend Kaizen Golden to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job! Not only was the work excellent and communicated well, they detailed my car too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good job at communicating
Returned Clean
My Experience - 5.0/5.0 -
Kept us well informed on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional.
Likely to Recommend - 5.0/5.0 -
Everybody was very professional and friendly. We were surprised to see the inside of our car cleaned and our truck organized.