Kaizen - Las Vegas West

4.7 (519reviews)
95%
4542 W Hacienda Ave,  Las Vegas,  NV  89118

In operation 16 years.

From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (519)

Likely to Recommend

Recommendations accepted, great service and quality work

Repair Quality

Great customer and professional service

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

Cris was great and was very communicative during the whole process. The vehicle looks great. If I have only one complaint is that the interior of the vehicle smell smells like paint.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great fast service and very professional

Customer Service

Returned Clean

My Experience

I brought my car for service after an accident. From start to finish I was in excellent, professional and customer service better than any other place I have worked with in the past. I highly recommend this amazing team.

Likely to Recommend

100 percent.

Repair Quality

I could not asked for a better car service; they were polite, professionals and customer service oriented.

Customer Service

They were to of the line; exceptional.

Returned Clean

Likely to Recommend

I would refer my friends and family

Repair Quality

I’m satisfied with the repairs. The paint job on the bumpers looked professional. There was a paint chip by the bumper not sure if it was there before I brought the car in. The tech paint over the spot.

Customer Service

Chris is wonderful, he really listens and makes sure you’re satisfied with the repairs. I really appreciate the level of service Chris provided. Overall the staff and service was great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with the repair done to my car. I appreciate the pleasant interaction extended to me by Mr Chris Rivera . Thanks to all.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality of work was fine. Communication was infrequent and delivery date kept changing. But it was ok in the end.

Customer Service

Sometimes I had to originate the request for updates. It works have been rated higher if communication was more prompt.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Stephanie and Chris made the entire process very easy to manage. They also found that the repairs were below my insurance deductible after re evaluation which saved me over $1000.00. I highly reccomend Kaizen. I am not from the area so I was not sure who I should go through to get my repairs done. Thankfully Kaizen did an amazing job.

Customer Service

Chris and Stephanie are awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Vehicle looks great and was completed faster than anticipated

Customer Service

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

My car looks great and I am very happy with the work you guys did. Thank you!

Customer Service

Professional and helpful staff

Returned Clean

Likely to Recommend

Repair Quality

Repair quality is phenomenal

Customer Service

Amazing customer service, let me in the loop with updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The communication wasn't very good.

My Experience

There are some problems to correct

My Experience

Chris was very professional and I knew from the minute I met him that my car was in good hands. He kept me updated and did an excellent job! I would recommend bringing your car here and ask form Chris. Thanks again!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean