Kaizen - Las Vegas West
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Regina is amazing and up front about everyone which is really nice. Front desk people are also really great!! 10/10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service , fast and efficient. Victoria is the best , always giving the updates . I was able to pick my vehicle before the time expected . Very good job .
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from the office staff. Both team members went above and beyond to provide a great experience. Body work to my Subaru was excellent - great fit and finish. Will recommend Kaizen highly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Regina and Viviana were great to work with. Regina explained auto terms I didn’t know in the estimate. She clearly explained what needed to be done and gave me a fair price. Viviana was good about explaining payment options and after care of paint
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the clear and efficient handling of the car’s damage and the clear communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people and Patrick G was also super!!
Repair Quality - 5.0/5.0 -
Victoria Haywood was so helpful and caring.
Customer Service - 5.0/5.0 -
As mentioned, Victoria was the best
Returned Clean
My Experience - 5.0/5.0 -
Nice work it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Very happy it looks great thank you so much
Customer Service - 5.0/5.0 -
Great job looks great very happy with the work
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended you to my insurance company as the best repair shop and praised you on Your outstanding customer service and attentiveness to detail.
Repair Quality - 5.0/5.0 -
It is excellent and they found some damage that wasn’t visible and made sure to have that included in the repair.
Customer Service - 5.0/5.0 -
Everyone I spoke with from the first time I contacted your company till the time I picked up my vehicle, has had outstanding customer service skills and pleasant, personal attitude. In yhis day and age it was a pleasure working with people who understand what customer service means especially when dealing with a damage vehicle and insurance company. Thank you so much for your patience with me as I had several questions and some times asked it twice your employees always took their time to insure I understood.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
did not do there job good at from the begening
Repair Quality - 0.5/5.0 -
put a due date and not finish that day
Customer Service - 0.5/5.0 -
never called only messages and when you asked questions about the vehicle they never knew
Returned Clean
My Experience - 5.0/5.0 -
The person who helped was extremely nice and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend this place ! Victoria was very helpful from beginning to end . Thank you Kaizen for your outstanding service .
Customer Service - 5.0/5.0 -
Victoria set the bar very high !
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great and they kept me informed.
My Experience - 5.0/5.0 -
Regina is the best service manager I’ve worked with in over the last 20 years. You are the epitome of professional excellence! Great job
My Experience - 5.0/5.0 -
Great work, but felt a little more communication would have been nice. Like, “repairs are done” or just simple updates. I had to contact you