Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent job and service Please keep it up!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and very knowledgeable
Likely to Recommend - 5.0/5.0 -
Kaizen does honest, incredible work.
Repair Quality - 5.0/5.0 -
Car looks as good as new!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
When I picked up my car. I noticed that the door seal was still damaged and needed to be replaced. Was told the part would be ordered but have heard nothing regarding it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous and professional. Truck was finished when promised.
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
The repair was completed to perfection, and the staff kept me updated along the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 everything was good
Customer Service - 5.0/5.0 -
Everyone was nice
My Experience - 5.0/5.0 -
Kaizen was by far the best auto repair i have even encountered. Their professionalism was top notch, and they kept me notified of my repairs every step of the way. Even when the estimated date was extended, I received a call in a full. Even in the future, I ever need any additional auto repair. I will be going to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were amazing, i was updated on the progress every step of the way
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
El primer dia que fui me atendio Martha Rodriguez, amable me explico todo los pasos ,ella se arreglo con la aseguranza ,haciendo me mas facil el proceso ,excelente servicio
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One of the daytime running lights is not working. As far as the damage repair, the car looks great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was friendly, efficient, and always kept us informed throughout the repair period. Strong recommendation from us. Patrick Clevenger