Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My experience was great, the technician was very communicative and professional. They even washed my car upon pick up. They did a great job fixing my car, looked good as new. The only thing I was disappointed about was that the rear taillight didn’t seem to be new it was a replacement from another vehicle and it had scratches on it. But other then that it looks great. I would definitely bring my car back (hopefully won’t have to.) Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did an excellent job. When I got my car back I was pleased. They sent me updates during the whole process and it only took about a week to complete. I would highly recommend Kaizen if your needing auto repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
would recommed to anyone who ask for car repair
My Experience - 5.0/5.0 -
Fast and good customer service and wonderful work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice personnel. Gave me information quickly when I was just shopping around. They communicate constantly with me throughout the repairs. They work very well and closely with my insurance, State Farm. They did a good job and handed me my car not just fixed but clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely will use again and recommend to anyone looking for a quality repair done rite the first time. Additionally, they used brand new OEM parts. They competitively price match to go OEM all the way. Insurance companies always push for used parts and cheap copies. This shop goes the extra mile to do it rite with OEM. TRULY FIRST RATE that sets them apart from everyone else.
Repair Quality - 5.0/5.0 -
Top tier repair facility. Vehicle looks better than new. Will use again and highly recommend.
Customer Service - 5.0/5.0 -
Staff is highly professional and very attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Martha and Alex were very professional and knowledgeable throughout my time with Kaizen Collision! 10/10 recommend them to my friends and family members!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication and the quality of work were all prompt and excellent. Thank you so much for your superb work on my Corolla. I will definitely recommend Kaizen to my friends for any future collision repair needs.
Likely to Recommend - 5.0/5.0 -
Highly recommend Kaizen.
Repair Quality - 5.0/5.0 -
Excellent service and work. I could not be happier. Clear and prompt communication. Professional work. Great price. Swift service. Highly recommend.
Customer Service - 5.0/5.0 -
Professional, polite, prompt service
Returned Clean
My Experience - 5.0/5.0 -
Great job 👍🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone to take their cars here
Repair Quality - 5.0/5.0 -
Alex went above and beyond to communicate and help makes things easy for me. This is the 3rd time I have a car at this shop and all 3 times were excellent! The gal who answered the phone was also extremely helpful. I recommend this place to anyone who wants a five star service. The workmanship is fantastic too! I love the work this shop does from administrative to mechanical!! Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
10/10
Repair Quality - 5.0/5.0 -
looks brand new from the back! love how great your company handled my car and their service throughout my visit with you guys. will 100% recommend 😊
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Wondering job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, helpful and friendly staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You team did a great job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your customer service was outstanding. Thank you 😊.
Returned Clean
My Experience - 5.0/5.0 -
Job well done!