Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, helpful and friendly staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You team did a great job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Your customer service was outstanding. Thank you 😊.
Returned Clean
My Experience - 5.0/5.0 -
Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great people and great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was very helpful and nice. The repair work was great and quick. Both Martha and Alex made the whole process easy. I was very satisfied with this Kaizen team. Thank you
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Kaizen.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is my second experience with Kaizen. The service? First rate. My experience with Alex? He is knowledgeable, efficiently handled my situation in a systematic and detailed presentation. My vehicle was ready early and everything was perfect. Every organization should be this professional. Thanks, guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from Alex. This is my second time here and it was as good as the first. A first class operation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done in a timely manner and the car looked great.
Customer Service - 5.0/5.0 -
Everyone was professional and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly, helpful , professional and knowledgeable. Process was explained and coordination between Kaizens Enterprise and Connect made the process seem effortless. My car looks amazing.! Great workmanship! Thank you, Kaizen!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and company
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was beautiful when it was returned to me.
Customer Service - 5.0/5.0 -
Help me with my rental car which I greatly appreciated.
My Experience - 5.0/5.0 -
Staff was very professional and kept me updated on what was going on with my vehicle. They had the car ready when they said and was done in a timely matter.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great staff! They kept med informed through the process
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing work! Car looks perfect! Work was done very FAST! Would 100% recommend this business!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with your service!!
Customer Service - 5.0/5.0 -
Great job!