Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
To start with, Alex Manzo is the most pleasant and accurate estimator that you'll ever find. The body shop team produced a job that made the 13 year old car look brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alex Manzo, the estimator, is the best. Very personable and accurate.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and helped put my mind at ease during a very stressful time. From the initial phone call to the final pickup it all went smoothly. I loved getting the text updates. My car looks just like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, faster work, and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overall awesome repair. Bumper done nicely. The issue is with paint job on left fender has paint or clear coat drip and debris is visible that is stuck under paint or clear coat. I can stop but tomorrow morning for inspection.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Nice work and professional. Car was returned in good timing. After leaving noticed some issues but fixed my concerns right away with great customer service and professionalism!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a good job
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
They were given me updates every day
Returned Clean
My Experience - 5.0/5.0 -
Fast service and good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Muy buen servicio, mi experiencia fue muy buena y la recomendaré al 100%
My Experience - 5.0/5.0 -
Kaizen kept me updated and communicated with me the entire time my car was dropped off. Kaizen respected my work hours are their work hours so texts and emails worked best. While the car looks and feel good, we can only hope there are no issues from here on out! Thank you Kaizen!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The gentleman that helped me was helpful and did a fantastic job on my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the whole job. Answered all questions . Very happy job well done
Likely to Recommend - 5.0/5.0 -
I would recommend to others
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication answered all questions. Updated work during the week.
Likely to Recommend - 5.0/5.0 -
Definitely will be recommending to anyone who asks!
Repair Quality - 5.0/5.0 -
Very good work would highly recommend. Thanks Kaizen!
Customer Service - 5.0/5.0 -
Awesome customer service!
My Experience - 5.0/5.0 -
Alex was very good to work with!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked really good and it looked exactly the way it did before the accident. We wanted to thank you guys because you guys did a wonderful job!
Likely to Recommend - 5.0/5.0 -
Their company name changed but not the service they provide.
Repair Quality - 5.0/5.0 -
Very nice work completed. Thanks again!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job and awesome service! I'll recommend to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was outstanding. Everything was explained step by step as to what was going on with my car. There was consistent communication with me through texts and phone calls. They took care of all my needs. I would HIGHLY recommend. Alex went above and beyond in helping.
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0 -
Very satisfied with a partnership and professionalism shown. They were within their projected range and consistently let me know when and why there was a delay. Well run organization
Customer Service - 5.0/5.0 -
I was completely satisfied with the customer service. They communicated with me often, and let me know everything that was happening on a regular basis. Highly professional and would recommend