Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen bodyshop located in Lompoc Ca. did great job repairing the body on my 2020 Ford Escape SE I'am very pleased A+!
My Experience - 5.0/5.0 -
Amazing service and my car is beautiful!! Thank you! Thank you! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great! I loved all of the text updates…and my car looks amazing! Great group of talented people. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people at Kaizen in Lompoc are the best !!! They made everything fast and easy but most importantly had great customer service!!
My Experience - 5.0/5.0 -
You have done very good job on my car, like never has happened before.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. They made my car look brand new. Always kept me appraised each step in the process. I would recommend Kaizen to my friends.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new !! Had it finished very quickly!! Also they cleaned inside and out very satisfied
Customer Service - 5.0/5.0 -
Great consumer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I was originally (verbally) quoted an amount that was less than half of what I ended up paying. I understand changes happen as the damage is actually evaluated and began to be worked on, but verbally quoting a drastically different price does not leave a favorable impression, realistic expectations, or trust to the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex is very professional and knowledgeable and answered all my questions. I am pleased with my vehicle. It looks brand new again. Thank you all!!
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
Back door doesn’t close properly and appears to be white over spray on roof of the car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks brand new! And it was washed inside & out. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the job.