Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From start to finish everything went completely smooth and easy. Everything was fast and efficient. I’m thankful for the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice, very communicative
My Experience - 5.0/5.0 -
Incredible service and professionalism from start to finish. The work itself was phenomenal! I will NEVER look anywhere else for body repair work. This shop and all their employees understand what customer service is really all about! Best experience I’ve ever had with any vehicle repair business. Thank you Gentlemen. You’re the best!
Likely to Recommend - 5.0/5.0 -
Not only the best customer service I’ve ever experienced, the work was impeccable. I will never go anywhere else and I will tell everyone who is interested
Repair Quality - 5.0/5.0 -
Work was amazing! Absolutely the best I’ve seen
Customer Service - 5.0/5.0 -
Incredible customer service! Never had better service or communication
My Experience - 5.0/5.0 -
Excellent communication and service, on time completion of vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication, service and realistic timeframe were all exemplary.
Customer Service - 4.5/5.0 -
Alex was great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have and I will continue to recommend kaizen to my friends and family
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you kaizen for taking care of my car. Both guys in the front office were very kind and helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the service I received. The personnel was polite and very helpful
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hopefully my Triple A car insurance will help me with my repairs.
My Experience - 5.0/5.0 -
I would like to thank you Kaizer Collision Lompoc for repairs my Camry 2010 after have been damaged and the repair are completely satisfied with me. I'm would like to recommend all my family and friends to choices Kaizer Collision Lompoc for repairs they car in the future. Finally I would like to say thank you for your help for complete my car for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
With everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just amazing
Customer Service - 5.0/5.0 -
Great interaction
My Experience - 5.0/5.0 -
I appreciate the thorough communication throughout the whole process. My car looked and felt great after repairs. Very professional and efficient service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thorough and professional and efficient.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It was GREAT until I realized the metal clinking was something left in the right door. I'll bring it back Monday
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The people and the completed work all professional and quality. If/when I have another need, I'll be back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job way quicker than expected