Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a professional job by all of the employees and I was very satisfied with the work. I received my car well ahead of the due date. Thank You
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend them 100%
Repair Quality - 5.0/5.0 -
Extremely fast, efficient, stayed in touch with me throughout the whole process, very informative and their office was very friendly!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process went smooth and everyone was really helpful and understanding of my tight schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front office personnel were friendly and knowledgeable. Work was perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was done correctly and it was done earlier than expected. We are very pleased. Thank you!
Customer Service - 5.0/5.0 -
They were very polite and very helpful. Thank you!
My Experience - 5.0/5.0 -
The company is very professional and gave me a great service which I appreciate 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly kept me posted on every detail while I had my car there
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone on the team did a great job. Thank you for having everything done in a timely manner. It was great to receive updates. My vehicle is good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I continue to hear an unfamiliar noise sometimes when I turn the steering wheel and/or touch the brakes. A small crack in the dash cannot be repaired because it is only cosmetic interior damage.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We really appreciate all the effort that went into restoring our PT Cruiser to excellent driving condition with no sign of damage, and can't thank you enough for a job well done!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work done on my work van was top notch. They also washed it as good as the really good detailing guys do, which is above and beyond. Also very friendly staff!