Kaizen - Lompoc
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best body shop ever
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Martha was very helpful and gave us constant updates through the whole process. She even dealt with the rental car company when there was an unexpected delay waiting on a replacement part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the excellent service and the high professionalism of all the staff. A thorough estimate, a diagram of the parts, and prompt work are noteworthy. I appreciate your daily email updates.
Likely to Recommend - 5.0/5.0 -
I can recommend your service with confidence.
Repair Quality - 5.0/5.0 -
Thank you for the detailed service. The car looks awesome.
Customer Service - 5.0/5.0 -
Excellent customer service from every staff member!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy and would return if necessary.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No complaints.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome employees explain everything detail to detail thank you kaizen
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional explain everything detail to detail
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service clear pricing
Customer Service - 5.0/5.0 -
repairs were done before deadline charged as quoted great customer service Alex
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a professional job by all of the employees and I was very satisfied with the work. I received my car well ahead of the due date. Thank You
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend them 100%
Repair Quality - 5.0/5.0 -
Extremely fast, efficient, stayed in touch with me throughout the whole process, very informative and their office was very friendly!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process went smooth and everyone was really helpful and understanding of my tight schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front office personnel were friendly and knowledgeable. Work was perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was done correctly and it was done earlier than expected. We are very pleased. Thank you!
Customer Service - 5.0/5.0 -
They were very polite and very helpful. Thank you!
My Experience - 5.0/5.0 -
The company is very professional and gave me a great service which I appreciate 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and customer service