Kaizen - Lompoc

4.9 (1,496reviews)
99%
501 N 8th St,  Lompoc,  CA  93436

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Scion
Toyota

Reviews (1,496)

Likely to Recommend

Repair Quality

Job was done correctly and it was done earlier than expected. We are very pleased. Thank you!

Customer Service

They were very polite and very helpful. Thank you!

My Experience

The company is very professional and gave me a great service which I appreciate 😊

Likely to Recommend

Repair Quality

Excellent repair and customer service

Customer Service

Returned Clean

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Repair Quality

Very friendly kept me posted on every detail while I had my car there

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone on the team did a great job. Thank you for having everything done in a timely manner. It was great to receive updates. My vehicle is good as new.

Likely to Recommend

Repair Quality

I continue to hear an unfamiliar noise sometimes when I turn the steering wheel and/or touch the brakes. A small crack in the dash cannot be repaired because it is only cosmetic interior damage.

Customer Service

My Experience

My Experience

We really appreciate all the effort that went into restoring our PT Cruiser to excellent driving condition with no sign of damage, and can't thank you enough for a job well done!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work done on my work van was top notch. They also washed it as good as the really good detailing guys do, which is above and beyond. Also very friendly staff!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the professional and efficient office staff, and a special thank you to the beautiful repair work done by the artisans of the body shop. This is why we choose you to do our repair work, plus your prices are fair and the repair is completed in a timely way, which we very much appreciate. Thank you again, Karen Long

Likely to Recommend

Good people to work with

Repair Quality

Did a great job

Customer Service

Good customer service very friendly employees

Returned Clean

My Experience

Everyone was very helpful and nice thank you for the great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole experience was exceptional. And the job was done so quickly. I will refer you to everyone. Thank you very much.

Likely to Recommend

Repair Quality

The representative was very helpful and pleasant. They got us in right away and the work was very good.

Customer Service

Returned Clean

My Experience

When I saw my Honda after the repairs I was very happy and satisfied

My Experience

Excellent job and service Please keep it up!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience