Kaizen - Orange

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

A refreshing, experience with lots of human connection in an automated, impersonal time. They do good work in a timely manner.

Repair Quality - 5.0/5.0 -

Kaizen was great, very communicative and helpful. They got an estimate quickly and worked diligently to get the repair done in a timely manner for me.

Customer Service - 5.0/5.0 -

Very communicative and helpful. Their front desk is a real person that communicates well

Returned Clean

My Experience - 5.0/5.0 -

I will always bring my car to you, I trust you completely

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Will always bring my car to you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service. All employees were always helpful and kept me up to date on repairs . They did excellent repairs and car didn't even look like it was repaired Thank you for everything

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work 10/10

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

will reccommend and use again

Repair Quality - 5.0/5.0 -

nice job - cant tell!!

Customer Service - 5.0/5.0 -

great at keeping updated via texts - very apprecitated

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend this shop. I was referred by my long-time independent mechanic, and I'm going to let them know the great service I received at Kaizen.

Repair Quality - 5.0/5.0 -

The service was great - both Marcelo and Alejandra. The quality of the work was great and the price was very reasonable.

Customer Service - 5.0/5.0 -

Incredible service. Very thoughtful and customer-service oriented. Very patient with me. Great communication.

Likely to Recommend - 5.0/5.0 -

I have recommended them for years, being Deshlers, to Kaizen. Thankful good employees still here.

Repair Quality - 5.0/5.0 -

Very satisfied with every detail of this service. Professional, got done in a timely matter, when promised, and updates as needed. Marcelo is the best to deal with.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My truck looks brand new. And it’s 19 years old. It took a crash to get it there, but it looks awesome now I’ve always trusted them with my wife’s car. This time it was my turn. I highly recommend them to anybody needs body work done. A customer for life!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick & explanatory.

Customer Service - 5.0/5.0 -

Very thorough.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

They finished product, looked like the car was brand new, the staff was extremely responsive at every inquiry I would make a very friendly. The facility was clean and comfortable

Likely to Recommend - 5.0/5.0 -

Hi confidence in satisfaction

Repair Quality - 5.0/5.0 -

car looked good as new with very friendly service and great communication from Marcelo

Customer Service - 5.0/5.0 -

Marcello was pleasant, quick, accurate and communicated 100%!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Marcelo was fantastic

My Experience - 5.0/5.0 -

I am very ĝrateful for the care and customer service. I feel everyone went above and beyond making Andy could have been very stressful into a pleasent experience. Thank you to everyone and my car repair looks amazing ! Thank you again! Deborah

Likely to Recommend - 5.0/5.0 -

Already have recommended

Repair Quality - 5.0/5.0 -

Looks beautiful

Customer Service - 5.0/5.0 -

Very kind and great customer service! They went above and beyond!

My Experience - 5.0/5.0 -

It has a pleasure from start to finish. I appreciate the great communication.

Likely to Recommend - 5.0/5.0 -

Best collision repair shop in town!

Repair Quality - 5.0/5.0 -

Such an easy, seamless process!!

Customer Service - 5.0/5.0 -

Very friendly staff

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Marcelo was very professional and had my vehicle repaired on the day he said would be done.

Customer Service - 5.0/5.0 -

Great customer service!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was incredibly impressed with the service I received from Kaizen. Marcello Castillo and everyone else I interacted with at Kaizen were very friendly, helpful, and professional. The level of communications I received from Marcello was fantastic. He kept me updated on the progress of the repairs and the status of the insurance company handling the payment. My car looks and feels brand new again. I would not look anywhere else if my car ever needs repair work again.

Customer Service - 5.0/5.0 -

The customer service I received was excellent.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Used them before

Repair Quality - 5.0/5.0 -

Did a geat jbb

Customer Service - 5.0/5.0

Returned Clean