Kaizen - Santa Maria

4.9 (2,567reviews)
98%
1104 West Betteravia Rd,  Santa Maria,  CA  93455

In operation 44 years.

We are the largest and most successful collision repair facility in the area. We are a premium quality auto body repair center designed and built with the express purpose of providing high-quality, cost-effective body repairs and painting to you, our customer. We are known for leading the industry in technological advancements and quality customer service. Our policies and standards are designed to provide you, our guest, with the best, most competent, courteous and professional service in the industry. Modern facilities, advanced equipment, craftsmen who care, factory-matched paint, and our satisfaction guarantee, all add up to satisfied customers. Let the experts here at Mainline Autobody help to provide you with satisfaction and peace of mind.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Kia
Nissan
Subaru

Reviews (2,567)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many noted their vehicles were completed ahead of schedule, reflecting strong timeliness. Complimentary car washes and vacuuming were frequently highlighted as a thoughtful bonus. A small number of customers noted minor issues such as paint touch-ups, part delays, or incomplete work, reflecting areas customers felt could be refined further.
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"... experiences Ive ever had with Kaizen. From start to finish, the entire process was smooth, professional, and stress-free. The team was incredibly helpful, communicative, ..." Read more
"... were very punctual throughout the entire process. The quality of the work was outstanding. Thank you, Kaizen Automotive Center, for a tremendous ..." Read more
"The team at Kaizen is top notch. They work together collaboratively and really listened to my input. ..." Read more
"... while work was being completed was impressive, and the work was completed ahead of schedule. The car looked great after the work." Read more
"The vehicle was completed on time exactly as promised. Kaizen followed through on their timeline, which ..." Read more
"Promised Monday, finished the Wednesday before, five days early"
"My truck was ready as they promise"
"Excellent communication and I like that they do text notifications."
"The shop did an excellent job keeping me informed throughout the entire repair process. Communication was clear, ..." Read more
"... again. The repairs were done in a timely manner. Great communication and always kept me updated with the status of the repairs." Read more
"Kept me informed every step of the way"
"They provided me with daily updates. And had my vehicle ready as scheduled."

My Experience

Like the way Kaizen got on the repairs right away and also the daily communication. Lastly getting our Honda done with all the repairs sooner than expected. Thank you! Would highly recommend Kaizen to others

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My Experience

Great customer service and they did a great job!

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My Experience

It was a really good experience with you all. I really like the communication with me. I am very happy

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Edwin was wonderful. Excellent customer service.

Returned Clean

My Experience

Andres & the rest of the team in the office were fantastic & The repair job came out great. 5/5 stars.

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Nice work very professional respectful people nice personality I definitely appreciate and recommend to my friends

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Very communicative and friendly too.

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It was very great communication. Kept me in the loop with the status of my car.

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Same answer as the first

Returned Clean

My Experience

Great job and faster than I thouhgt

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Great job car looks perfect 10

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Great job car looks perfect 10

Returned Clean

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I liked it a lot and they worked well with my insurance.

Repair Quality

Great work, the color match looks amazing. I love the lifetime warranty also.

Customer Service

Very communicative and the car was done a few days early.

Returned Clean

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I’m telling everyone! I had the best experience possible during a difficult situation, and I couldn’t be more grateful. Andres and Edward were incredibly helpful, kind, and professional throughout the entire process. I truly appreciate everything they did and highly recommend Kaizen!

Repair Quality

If I could give an 11 (out of 10) I would! Andres and the entire Kaizen team provided exceptional, professional service after a first-time collision. Andres was calm, helpful, and reassuring throughout the process, and the vehicle repairs were so thorough that there was no sign of the collision. Truly appreciate y’all

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Great service, I had my repairs done super fast and all of the people here were just really friendly, I would come back here for any repairs in the future!

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My Experience

Their service from beginning to end was on point. My car looks like it's brand new… And shiny!

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Time element was on schedule, result was perfect, & service manager was professional.

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Returned Clean

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My Experience

I appreciate the communication, updates, quick turnaround and great job!

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