Kaizen - Santa Maria
In operation 44 years.
We are the largest and most successful collision repair facility in the area. We are a premium quality auto body repair center designed and built with the express purpose of providing high-quality, cost-effective body repairs and painting to you, our customer. We are known for leading the industry in technological advancements and quality customer service. Our policies and standards are designed to provide you, our guest, with the best, most competent, courteous and professional service in the industry. Modern facilities, advanced equipment, craftsmen who care, factory-matched paint, and our satisfaction guarantee, all add up to satisfied customers. Let the experts here at Mainline Autobody help to provide you with satisfaction and peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you to all the Friendly staff! Such great communication & hard workers all of you. We appreciate all you have done our vehicle looks great! Special Thank you also to Tobin for explaining what was being done to fix the damages. Jesus also provided Excellent Customer Service along with Tobin. A Happy & Blessed Thanksgiving to you all! 🤗🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful Customer Service!! Thank you all so very much & Happy Holidays! 😊 🎄
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Very professional and extremely satisfied with my Vehicle.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated both the service and the quality of the repair. Professional, efficient, well done. Thank you. You made the best of a situation that is never pleasant, a car accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good experience. Professional and efficient
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Really appreciated all the daily text updates on the status of my vehicle, very satisfying and took stress away from wandering what was going on. Thank you for keeping me, the customer as your #1 priority as you were working on my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall good experience due to the clean work.
Repair Quality - 5.0/5.0 -
Quality of work is top notch.
Customer Service - 5.0/5.0 -
Easy communication and consistent with updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smooth. On both sides from AAA claim adjuster to the people at Mainline auto body.
Customer Service - 5.0/5.0 -
They were all great. Especially Tobin. He explained a lot before the service was performed. Highly recommended them.
My Experience - 5.0/5.0 -
Professional staff, enjoyable and friendly atmosphere. Excellent workmanship. Always updating me.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
This only has to do with the claims agent Dominic. When I brought my car in to mainline for the repair. We noticed more damage in the front from the original repair We both had missed it and I believe that it was from the original incident. I called Dominic and explained it to him. He told. me he would hav the open a new claim. Why? He didn’t explain, said that’s what has to be. I I said ok and did not here from him again. I thought he would do what he said, Nothing! I still haven’t heard from him aft r I left him a voice mail about this and hasn’t responded to it. That was days ok. Maybe something happened to him, I don’t know. Anyway the last time I communicated before the voicemail was an email asking if I had to pay another deductible. I didn’t think I should have to do that. I don’t know if it was miscommunication o r not. I do know that he did a great job with letting me know what the progress was going. Very personable and easy to like. So I don’t know what happened. Do you?
Customer Service - 3.5/5.0 -
This only has to do with the claims agent Dominic. When I brought my car in to mainline for the repair. We noticed more damage in the front from the original repair We both had missed it and I believe that it was from the original incident. I called Dominic and explained it to him. He told. me he would hav the open a new claim. Why? He didn’t explain, said that’s what has to be. I I said ok and did not here from him again. I thought he would do what he said, Nothing! I still haven’t heard from him aft r I left him a voice mail about this and hasn’t responded to it. That was days ok. Maybe something happened to him, I don’t know. Anyway the last time I communicated before the voicemail was an email asking if I had to pay another deductible. I didn’t think I should have to do that. I don’t know if it was miscommunication o r not. I do know that he did a great job with letting me know what the progress was going. Very personable and easy to like. So I don’t know what happened. Do you?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We got the car when they said and they did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody is so professional from the minute you walk in you feel that you are in good hands, special thanks to Jason he is so professional and he kept me informed while my car was in repairs. I give 5 stars and will bring my cars for repairs in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would definitely recommended them to a friend. I would definitely warn them about the washing job they do.
Repair Quality - 5.0/5.0 -
The repair was done spot on! repair was done quick. Only down side which left me upset was that they washed my car and as a result I can not see lots of micro scratches on my car. I am a guy who loves to care for my paint and this made me pretty upset considering I wasn’t asked if I wanted a car detail. I also noticed that my instrument cluster also came out of the shop in pretty bad shape I’m not sure what they used to wipe it clean but they scratched the heck out of it.
Customer Service - 5.0/5.0 -
All employees were professional and went over all my questions.
My Experience - 5.0/5.0 -
Friendly, accommodating, and punctual. They made the whole experience as easy as possible for me.