Kaizen - Santa Maria
In operation 44 years.
We are the largest and most successful collision repair facility in the area. We are a premium quality auto body repair center designed and built with the express purpose of providing high-quality, cost-effective body repairs and painting to you, our customer. We are known for leading the industry in technological advancements and quality customer service. Our policies and standards are designed to provide you, our guest, with the best, most competent, courteous and professional service in the industry. Modern facilities, advanced equipment, craftsmen who care, factory-matched paint, and our satisfaction guarantee, all add up to satisfied customers. Let the experts here at Mainline Autobody help to provide you with satisfaction and peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job and great employees
My Experience - 5.0/5.0 -
The car looks great, do on time . Very good service!
Likely to Recommend - 3.5/5.0 -
very good work ,but the shop is too hard to get a car in for work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great. Job!
My Experience - 5.0/5.0 -
Did a good job and at the right price
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Overall, great friendly customer service. However, for a second time, I will bring my vehicle back to have the bumper adjusted. The finish looks great and other than the alignment of the bumper, I am for the most part pleased.
Customer Service - 5.0/5.0 -
Outstanding customer service !!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
The majority of the employees were helpful and pleasant to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I used to feel as though I could count on quality, quick and amazing customer service. I do not feel that way anymore. For many reasons..
Repair Quality - 0.5/5.0 -
There were delays at drop off. My vehicle was not ready for pick up as scheduled. My vehicle was damaged further while in possession of Mainline, due to how they stored my rear glass, extending my time in a rental. I was rushed when examining my vehicle at pick up due to the fact that the shop was closing. Mainline mgr. took the key to my rental and said it was arranged it would be picked up at your site. It was outside the front entrance, he would have had to pass it every day. I was called by enterprise three days later claiming they were not notified by mainline as the mgr. claimed. My sensors are still not working correctly and I’ve left a message and still not have had a call back. These are all avoidable, customer service issues. I have been a Mainline customer for 20 years I’ve never received service like this.. unacceptable.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks like brand new! Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the prompt service of my car. I will highly recommend your company to my friends.
My Experience - 5.0/5.0 -
The whole process was very easy. Things were well explained and i was well kept informed of the progress that was being made on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Better communication needed
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication was not very clear in the beginning had to call and confirm appointment. Found out parts were not complete in had to order after market. And then had to wait another 2 weeks for another appointment