Kaizen - Santa Maria
In operation 44 years.
We are the largest and most successful collision repair facility in the area. We are a premium quality auto body repair center designed and built with the express purpose of providing high-quality, cost-effective body repairs and painting to you, our customer. We are known for leading the industry in technological advancements and quality customer service. Our policies and standards are designed to provide you, our guest, with the best, most competent, courteous and professional service in the industry. Modern facilities, advanced equipment, craftsmen who care, factory-matched paint, and our satisfaction guarantee, all add up to satisfied customers. Let the experts here at Mainline Autobody help to provide you with satisfaction and peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was outstanding and fast
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the very beginning of my time at Kaizen, every employee I spoke with was very friendly and kind. At the end of my time at Kaizen, everyone was helpful and supportive in anything I needed to know about or anything I needed help with. Everyone acted as family to me. My experience there is above and beyond what other companies extend to people. I thank everyone I came in contact with. Wilma Lopez.
Likely to Recommend - 5.0/5.0 -
A super great company
Repair Quality - 5.0/5.0 -
I commented on my cell phone. Don't know where it went. My experience with Kaizen in Santa Maria was excellent. Every employee I encountered was kind and helpful and went out of their way to help me. I will tell everyone who needs your kind of service how great your company is,
Customer Service - 5.0/5.0 -
They were great
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Our truck looks great after all the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't even tell there was ever damage to our truck and it drives perfectly.
Customer Service - 5.0/5.0 -
Everyone there is very respectful and has great customer service. They return calls within a timely manner as well.
My Experience - 0.0/5.0 -
I paid for two new headlights. However, when I went to pick up my vehicle I noticed one headlight was immaculate while the other/driver side headlight appeared to be used. There were cracks and scratches all over the headlight. I would have appreciated if I was just told it was not possible to complete the work I was requesting.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair was done great, door opens and closes like it used to. However I did notice upon arrival that a small section was missed when it came to painting. I can see the bare metal from when the accident occurred and it should have been painted white. I’d upload a picture if I could, but I’m sure since I brought the vehicle home now that this is how it will stay. I would suggest anyone that picks up their vehicle to carefully inspect any work that had to be painted over in case it was missed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very nice and not in a hurry. Showed me the repairs in detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen did an amazing job on repairing my bumper looks brand new and also I love the complementary wash for my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, price, service and repair results!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You are good at saying approximately when my car would be ready. Also, it was so nice that you arrange for a Rental car at Enterprise. Thanks for a good job fixing my car. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even with minor setback, I would still rate them 11 out of 10. They are very professional and accommodating. They will help in anyway they especially dealing with insurance company. Can' t recommend thrm enough. They well managed and trustworthy company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Having my vehicle repaired with Kaizen was a great choice. They keep in constant communication, my vehicle was ready when promised and looked amazing at pickup.
Customer Service - 5.0/5.0 -
Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
After my experience with Kaizen Auto Body, I will be recommending them to everyone I know. From the quality of their work to their outstanding customer service, they exceeded my expectations every step of the way. The team was professional, friendly, and genuinely cared about making sure I had a great experience. It's not often you find a business that combines excellent workmanship with such a high level of customer care.
Repair Quality - 5.0/5.0 -
I can't say enough good things about Kaizen Auto Body. They took great care of my family from start to finish and made the entire experience stress-free. A special thank you to Bernie Flamm, who went above and beyond to make sure we were taken care of. His customer service was exceptional. He was incredibly kind, welcoming, and patient with me and my girls. Bernie even took the time to show us around and explain everything, which made us feel comfortable and valued as customers. It's rare to find this level of professionalism and genuine care. The entire team was fantastic, and the quality of service exceeded our expectations. I highly recommend Kaizen Auto Body to anyone looking for honest, friendly, and outstanding customer service. Thank you for such a great experience!
Customer Service - 5.0/5.0 -
I can't say enough good things about Kaizen Auto Body. They took great care of my family from start to finish and made the entire experience stress-free. A special thank you to Bernie Flamm, who went above and beyond to make sure we were taken care of. His customer service was exceptional. He was incredibly kind, welcoming, and patient with me and my girls. Bernie even took the time to show us around and explain everything, which made us feel comfortable and valued as customers. It's rare to find this level of professionalism and genuine care. The entire team was fantastic, and the quality of service exceeded our expectations. I highly recommend Kaizen Auto Body to anyone looking for honest, friendly, and outstanding customer service. Thank you for such a great experience!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks like new