Kaizen - Santa Maria
In operation 44 years.
We are the largest and most successful collision repair facility in the area. We are a premium quality auto body repair center designed and built with the express purpose of providing high-quality, cost-effective body repairs and painting to you, our customer. We are known for leading the industry in technological advancements and quality customer service. Our policies and standards are designed to provide you, our guest, with the best, most competent, courteous and professional service in the industry. Modern facilities, advanced equipment, craftsmen who care, factory-matched paint, and our satisfaction guarantee, all add up to satisfied customers. Let the experts here at Mainline Autobody help to provide you with satisfaction and peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied looks brand new again
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really am happy with the customer service and attention to details. They can be trusted to do what they promised and in a very timely, professional and friendly manner. Their charges are reasonable. In cannot recommend them highly enough! They even washed my car! What a treat.
Likely to Recommend - 5.0/5.0 -
They are my main car facility
Repair Quality - 5.0/5.0 -
Everything was done that I asked. They are professional and caring to their customers. As I woman I am doubly pleased to be given the same attention as a man .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bernie and Andres were both amazing to work with. Constant updates and reminders made me feel more comfortable with the process. I will be recommending friends and family if the need ever arises. Huge Thank You to the whole staff for making this a less stressful ordeal than it could have been.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job done in one day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My thirst time coming to this shop and it’s always been super helpful and fast.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did an excellent job repairing my truck. Communication throughout the process was clear and professional, and the repairs were completed on time. My truck looks and drives great. Everyone was friendly and made the experience easy. I really appreciate the quality work and customer service. Tobin Flam took care of me in all my process appreciate it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
YES! Absolutely. The best repair shop in this area. Hands down! Quality of repair, security of the facility, communication of the process and best repair infrastructure (shop capabilities) of any in this area.
Repair Quality - 5.0/5.0 -
My car is special to me, (turn 50 buy a midlife crisis sportscar) and I intend to keep the 2008 Shelby GT500 Cobra Mustang until I die. Having the best shop possible do the repair was very helpful in reducing the stress. Having one of the original painters "Gene" redo the custom paint on the most prominent area of the car was AWESOME. He knocked it out of the park.
Customer Service - 5.0/5.0 -
The customer service was top notch. Seriously. 11 on a scale of 10. They are clearly rehearsed and thorough. Even with all that, the real litmus test is the quality of the repairs which will be evident long after the texts and conversations in the business are forgotten.
My Experience - 5.0/5.0 -
Job well done estimated date of completion is on times Wil recommend service to orhers
My Experience - 5.0/5.0 -
Quick professional and easy to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First time here, was recommended by my insurance. Was a super good experience, it was recommended by my insurance but I still looked into reviews and was all positive. Customer support is great and make everything easy. The car was fixed and could not tell there was damage before. The paint matching was great, I could not see any difference. Would recommended.
Customer Service - 5.0/5.0 -
Everyone was helpful and professional. Made everything go smoothly.
My Experience - 5.0/5.0 -
I was very happy with the results, my car looks beautiful! I appreciate how helpful and accommodating you are… my ride home and the delivery of my car was what I needed and greatly appreciated… Carol
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Treat with respect and honesty. Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional customer service, awesome that you are kept up too speed on every move they make finished product outstanding would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team made the whole process smooth & simple for me, especially considering the collision had a just occurred a few days before calling. They kept me updated every step of the way and my car was ready ahead of schedule looking good as new.
Likely to Recommend - 5.0/5.0 -
There is no other shop I would recommend after my experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason and the other team members I communicated with were very friendly and professional. Their customer service matched the technical service with the highest of quality.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m really happy with Juan and his team on helping me get my Tacoma to me quick with really fast and professional work. I highly recommend this company 10/10.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was easy from start to finish.
Customer Service - 5.0/5.0 -
Great service, communication and updates throughout, nice people.
My Experience - 5.0/5.0 -
Had a great experience working with Kaizen- Santa Maria. From the moment I called everything was well coordinated and communicated. Andres went over the entire process and timeline. He assured me the car would be done by Friday, they actually had my car done by end of day Thursday. Once I dropped off the car and went over everything Andres called enterprise Rent-A-Car and they were there within minutes to pick me up so I can pick up my rental car. The work looks great: all repairs done, paint matches, and the car was washed, vacuumed and returned to me cleaner than I had dropped it off. The entire process was seamless, quick and extremely professional!