Karl Klement Ford

4.9 (567reviews)
100%
Pox BOX 505,  Decatur,  TX  76234

In operation 40 years.

Karl Klement Ford Body shop is family owned auto repair business that has been in business since 1984. Our goal is to provide high quality repairs to all our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (567)

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We’re very happy with the service. Matt was professional and very helpful. This was my first claim and he made it easy for me to deal with.

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Friendly and good communication

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My Experience

excellent!!!

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Looks just like new

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Great Service

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My Experience

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9 for service 5 at best for how I was treated when calling in from Carolyn

Repair Quality

My apologies on thinking that my fog lights were not working once I picked up my vehicle after repairs. I could have guaranteed that I checked all lights and switches before taking it back in to y’all. Again my apologies

Customer Service

I’m going to be honest here Carol or Carolyn is not the most pleasant to talk to when calling in to your dealership.

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My Experience

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Handled quickly, in a friendly manner and very professional.

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The repair looks great. However when I picked it up I was told that now I have a "Headlight Problem" message that stays on, which it wasn't like that when I dropped it off. And now most of the time the Auto Idle Engine Stop says "Unavailable" which we never had a problem with before, it just always worked.

Customer Service

The repair looks great. However when I picked it up I was told that now I have a "Headlight Problem" message that stays on, which it wasn't like that when I dropped it off. And now most of the time the Auto Idle Engine Stop says "Unavailable" which we never had a problem with before, it just always worked.

My Experience

The guys were awesome!! Even help bring my wife to the shop. The Jeep looks brand new. They keep us informed,.Johnny and Mat are just great men. Thanks so much Karl Klement Ford Body Shop

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Matt was very informative about everything going on and was always open to answer any questions we had

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