Karl Klement Ford

4.9 (568reviews)
100%
Pox BOX 505,  Decatur,  TX  76234

In operation 40 years.

Karl Klement Ford Body shop is family owned auto repair business that has been in business since 1984. Our goal is to provide high quality repairs to all our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (568)

Likely to Recommend

Repair Quality

Customer Service

Good

Likely to Recommend

Repair Quality

Customer Service

My Experience

Job wasn’t completed. Overspray

Likely to Recommend

Repair Quality

Job not completed. Under spray under clear coat. Over spray on door that wasn’t damaged. Bubbles in clear coat.

Customer Service

Over spray, job not completed, debris under clear coat. I have to take car back to have redone.

My Experience

It was a great experience. I highly recommend them! Could not be more pleased.

Likely to Recommend

Repair Quality

Great experience. Highly recommend Karl Klement Body Shop!

Customer Service

My Experience

The BEST experience I have ever had getting my car repaired! The entire process was so easy and efficient. Matt was great at communicating and my car has never looked better! Will definitely be back!

Likely to Recommend

Repair Quality

Its looks better than it did 10 years ago!

Customer Service

Wow--Karl Klement exceeded all my expectations and went above and beyond--my car looks better than ever!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job, team! Repairs looked great and the inside was so clean. Appreciate y’all!

Likely to Recommend

Repair Quality

Customer Service

Incredible team of people. QUICK amazing work, good communication. They took amazing care of me & my vehicle.

Likely to Recommend

Repair Quality

Excellent customer service. Highly recommend.

Customer Service

My Experience

Got it in when stated they would and got done with it sooner than expected!

Likely to Recommend

Repair Quality

Customer Service

Thanks for painting my car

My Experience

They were friendly, responsive, and did outstanding work. My vehicle was super clean (even the inside when I got it back). Great group of people at Karl Klement.

Likely to Recommend

Repair Quality

Customer Service

I would definitely use Karl Klement again. The work was exceptional, the people were friendly, and my car was super clean (inside and out) when I got it back.

My Experience

Johnny and Matt were great to work with! Repairs were made quickly and they kept me informed in the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Outstanding work and quality.

Customer Service

Even though it was under unfortunate circumstances that I was to utilize the services of Karl Klement Ford Body Shop, (minor fender bender), I must say that all the personnel working in that shop have been the most pleasant, efficient, thorough, warm and professional people I've had dealings with; from the receptionist/office manager, estimator, manager's and other workers, from what I can gather it is a family owned/operated department that harkens back to the customer service standard's of decades ago. Dates of completion and work done exceeded promised time frames and quality expectations. I can without reservation recommend this company; only wish that other business entities large and small could emulate the quality and service of this corporation. P.S. Thank you Karl Klenent Body Shop for NOT UTILIZiNG A PHONE TREE SYSTEM!!!

My Experience

We have always had a great experience at Karl Klement. They did a great job as usual.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Johnny Paul matt are the greatest body guy s give them a 👍up

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service