Kelley Auto Mall Body Shop

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Second time using them.

Repair Quality - 5.0/5.0 -

The car looks great.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

Had reasonable good experiences last couple of times!

Repair Quality - 4.0/5.0 -

Set up the repair and delivered the body work nearly on time!

Customer Service - 4.5/5.0 -

Helpful.Kept us fully informed!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you all so much for the continuous communication! Even though it was 3 months worth... I truly appreciate the entire crew in getting things done for me! The support and great customer service has been great! Thank you so much for everything everyone has done to get things done!

Likely to Recommend - 5.0/5.0 -

Without hesitation; ABSOLUTELY YES!!!! Kelley Auto Body Shop went above and beyond in every possible way. Their integrity, skill, communication, and relentless commitment to doing the job right make them an easy recommendation. I would confidently send any friend or colleague their way, knowing they would receive the same exceptional care and craftsmanship.

Repair Quality - 5.0/5.0 -

Kelley Auto Body Shop delivered repairs with a level of precision and craftsmanship that is genuinely rare. They refused to accept anything less than perfection—fighting for the correct parts, rejecting shortcuts, and restoring my truck so flawlessly that you would never know it had been damaged. Their work was not just good; it was exceptional, the kind of quality that makes you stop and appreciate real skill.

Customer Service - 5.0/5.0 -

Their customer service was nothing short of phenomenal. Every interaction felt sincere, focused, and driven by a real desire to help. They treated me with respect, listened to my concerns, and made me feel like my situation truly mattered. The team’s dedication, empathy, and professionalism turned what could have been a stressful ordeal into an experience that felt supported at every step.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rhonda and Cameron were more than willing to answer all my questions. Cameron also suggested other ideals and they worked out perfectly.

Customer Service - 5.0/5.0 -

They did an excellent job on the paint job.

My Experience - 5.0/5.0 -

The car looks good and is very clean.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kelley Body Shop repaired, replaced and cleaned so my car looks like new!

Customer Service - 5.0/5.0 -

Kelley Body Shop kept me informed via texts of the progress on my car.

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Professional, and great work.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Job well done as usual!!💯💯💯✌🏾.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good job as usual!!.

Customer Service - 5.0/5.0 -

Very satisfied.

My Experience - 5.0/5.0 -

I was very happy with my experience. The communication was great. You got me in quickly. The turnaround time seemed reasonable, and the work looks good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Looks fine ,just took a while.

Likely to Recommend - 4.0/5.0 -

The work and quality is great. Just slow and not that great at communicating.

Repair Quality - 3.5/5.0 -

My car seems like it is functioning better than when I sent it to the shop. The only reason it isn’t a 10 is because of timeframe. The repairs took like a month and a half to two months. Insurance only paid for a rental the first half of the process. Then I was left without a vehicle because there were no loaners available. Therefore, I was left getting creative to figure out how to get to work and I travel for work. The length of time for this repair was a huge inconvenience and ultimately cost me money because there were days I had to miss work.

Customer Service - 3.5/5.0 -

Communication was slow. There were a lot of times I had to call in order to get updates on how things were going and time estimates.

Likely to Recommend - 5.0/5.0 -

110%

Repair Quality - 5.0/5.0 -

Great service and communication.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0