Kelley Auto Mall Body Shop
In operation 74 years.
OEM certified Dealership Owned Body Repair Facility
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Jonathan did a nice job and is aware of this but a couple items need attention to make the repair 100%.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a really nice job with the repairs and kept me updated as to the progress.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Good overall communication, cleaning the exterior and light interior cleaning, etc. Very happy with the overall work done with Kelley!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work done
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks so good!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair of my car looks pretty good. I did observe one small spot that did not seem to be buffed out. Currently, there is a brake error message/PCS that comes up on dashboard that was not happening before. I am bringing my vehicle back to see if it can be reset. Overall, pleased with the job and communication on what was happening with my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Things were repaired as stated, and they kept in contact as something developed
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was covered in ice and battery was dead when I came to pick up car. When I came back again to pick up car the gaps were off, tailgate was not centered and there was over spray and tap on painted edges. When I was notified my car was finally done the informed me I would have to wait because a new battery was needed.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We are extremely dissatisfied with the service we received. My car was in the repair shop for over a month, and according to the invoice we were sent, a brand-new tire was ordered for the left rear tire, which had been flat from the accident. However, upon picking up my car, the same tire was still flat. When we called Kelley to inquire, they claimed they replaced the right rear tire due to a "gash." This is confusing, as the right rear tire was not flat when the car was towed to the shop, and the invoice clearly stated that a new tire was ordered. To make matters worse, the "new tire" they put on my car is already below the tread level of my other tires, indicating it is clearly a used tire, not a new one as promised. Not only did we not receive the proper repairs as per the invoice, but I was also late to work, and my husband had to take time off to get the tire replaced again. This experience has been very frustrating and unprofessional. We expected much better service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I have a few concerns that I would like to bring the car back in and have you fix them. To start the passenger taillight is not put in correctly. They're also a few spots that did not get painted that I would like to address. Please call me to get these and a few other items address.