Kelley Auto Mall Body Shop
In operation 74 years.
OEM certified Dealership Owned Body Repair Facility
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repair was great. Unfortunately, communication was not good, I called to get update on completion on repairs and and was told that because emblem on car wasn’t in, they would keep through weekend. I asked to get car early so I could have wheels for weekend and Monica/Courtney said they wanted to clean car up and she’d call and let me know when to come. Never received a call and that led to a weekend with no transportation. Then, I still had to call and ask on Monday about the car - and it as not ever cleaned! Inside or outside. regardless, . I still took car on Monday because had to travel for work T-Thurs. I never received a call through the week with update when to bring car back to install emblem, assuming it was in. Called the following Monday to check (again, no proactive call) and was told that the emblem was not there. Was told it was somehow not ordered and that it’s on back order. I asked for timeline. None given or known. Asked if I would just be notified when it showed up. Was told yes. I asked if there was an emblem from another car (mine is only 1 month old) that was wrecked that could be taken a s replaced…not sure. Hmmmm….supposed to get a call back with an update on that. I bet I will not get a call…..I will have to call myself. Again.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Wheel well cover was warped, fasteners used might have done this. Under hood painting looks over spayed. Headlight assembly clear lens very scratched.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Your staff were courteous and professional. They were helpful when I need transportation back to work. I am happy with the repairs on my car feels very good when I drive it. Thank you all very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Problem with computer that has been worked on 2xs, but can not figure out how it failed. All work looks wonderful.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great staff to work with.
Customer Service - 5.0/5.0 -
Very detailed with their work and keeping me in the loop.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They have worked on my sons car before and he was impressed with the craftsman of Kelley body shop too. We won’t go anywhere else.
Repair Quality - 5.0/5.0 -
Nice work, they obviously have skilled workers that know what they are doing.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Monica and Cortnee were professional in their approach and got me my information in a timely manner. I saw them interact with other customers both young and old and they did a great job.
Customer Service - 5.0/5.0 -
All people I dealt with went above and beyond to be sure I was satisfied. My insurance company was also happy with the service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite and so easy to communicate with about my car damage.
Customer Service - 5.0/5.0 -
They were friendly and explained process well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very Friendly and Professional. Done in a Timely manner. Good Job !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely helpful. The main snag was that the vehicle was not ready and we would have had no vehicle for the weekend. The issue was resolved several minutes later and all turned out well. Thanks to those responsible in making that happen and Chad's team.