Kelley Auto Mall Body Shop

4.4 (363reviews)
93%
175 Grand National Drive,  Fort Wayne,  IN  46804

In operation 74 years.

OEM certified Dealership Owned Body Repair Facility

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Jaguar
Land Rover
Scion
Subaru
Toyota
Volvo

Reviews (363)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

if i ever have another reason for work to be done to my vehicle, i will bring it here

Repair Quality

the work performed seems to be top of the line. communication of the work being done to my vehicle was good.

Customer Service

communication was good

Likely to Recommend

Repair Quality

Nice job less than estimate. Helpful people. Looks good.

Customer Service

Likely to Recommend

Overall the car looks good, it wasn’t the quickest job necessarily, but it had a decent amount of damage and I realize that

Repair Quality

Everything seems to look pretty good. The rear inside door wasn’t attached correctly and basically just had to sit in the parking lot for 30 minutes while the technician fixed it there’s a few ions on the inside panel of the door that I don’t think we’re there before, my car is pretty clean, but I could be wrong. All in all everything looks solid, I just know I was told two weeks and it ended up being 4 weeks. I spent a little bit more on my rental, thinking it would be two weeks and ended up paying probably an extra 60 bucks because of the longer repair time. I realize things can take longer with projects like these, but wanted to at least mention it. I also asked for a few scratches on my back bumper to be painted and was told that that would be taken care of. So when I picked it up and saw that that was not the case. That was a little frustrating to be honest. A call email or text explaining that ahead of time would’ve been nice. Again, overall I would say the car looks pretty much as good as new, which is the main thing in the end.

Customer Service

See previous. Kind. Not rude.

Likely to Recommend

Best painters in NE Indiana

Repair Quality

Paint & Body Work top notch!

Customer Service

The auto was damaged 2.5 hours away and Kelly Body Shop sent driver(s) to drive to their location for repairs. 1st class service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were all very nice informed us of what was happening and did a wonderful job

Customer Service

Likely to Recommend

Repair Quality

Minor paint imperfections remain

Customer Service

Did an excellent job of communicating and the vehicle was finished a week early

My Experience

they did a great job on my traverse but my last name doesn’t have a t in it

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank so much! It took longer than predicted but everyone I was in contact with was helpful and friendly. The body shop intake folks were amazing!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Satisfied

Likely to Recommend

Repair Quality

Repair looks good.

Customer Service

Kept us informed on the status.

Likely to Recommend

Repair Quality

Kelley body shop did an amazing job

Customer Service

Likely to Recommend

Repair Quality

Great job and I enjoyed working with the friendly staff

Customer Service

Very friendly and professional

My Experience

My vehicle turned out great like the accident never happened.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service