Kelley Auto Mall Body Shop
In operation 74 years.
OEM certified Dealership Owned Body Repair Facility
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
When I went to Pick up my vehicle, the battery was dead, the spare tire which the shop had used was not re-installed under the rear cargo area and was just put in loose in the rear cargo area. After jumping my vehicle the , the emergency brake would not release. Then when that problem was sorted out. when I started to drive the vehicle the TPMS light came on . So I had to return it to Kellys. Also the Windshield was cracked when I picked up the car. The insurance said this was due to an existing chip that ran. So they would not pay for it and you did not pay for it. So now I have a cracked window that was not there when I let the car out of my possession and I am expected to turn it in to my insurance and pay another deductible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The color matched perfectly,looks really nice.
Customer Service - 5.0/5.0 -
Everyone was really nice.
Likely to Recommend - 4.5/5.0 -
We recommend Kelley despite this experience that has had us without a car for over a month, hoping we get the vehicle fixed properly and back soon.
Repair Quality - 4.5/5.0 -
Work is not done, car is back in the ship due to a blind spot failure
Customer Service - 4.5/5.0 -
Jonathan is great and has kept us in the loop of all happenning, unfortunately, you have been depending on 3rd party suppliers to fix the blind spot failure and have not been reliable and very slow to work on the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I don’t really recommend name brand body shops to people
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Rear number was not installed correctly. There is about an 1/4” gap. Auto lock when driving away is not working. I have made Monica aware of this. I need these 2 issues RESOLVED ASAP!
Likely to Recommend - 5.0/5.0 -
Quality work, clean facility and well know in the community.
Repair Quality - 5.0/5.0 -
Barry is a true professional. Had an issue and him and his team resolved it in a timely manner.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
the car speaker of the door that got repaired now cuts in and out, but i’ve also had this problem during the colder months
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
friendly and knowledgeable people.I have you on my speed dial ( 3 x in three month
Customer Service - 4.5/5.0 -
nice people! I have you on my speed dial ( 3 x in three month
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
THE ONLY THING I CAN THINK ABOUT IS WHEN ANOTHER INS COMPANY TAKES THE CAR TO GET A ESTIMATE AND THEN RETURNS IT TO YOU GUYS MAKE SURE THE LICENSE IS SENT BACK TO YOU CAUSE THEY TAKE IT OFF.
Customer Service - 5.0/5.0 -
RHONDA WAS GREAT TO KEEP ME INFORMED
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the repair. It was fixed quickly. The only problem I had was I received a text saying it should be done last Friday. When I called Friday I was told it wasn’t ready. It should be done Monday or Tuesday. I had to call today (Tuesday) to find out if it would be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast an looks really nice thank you
Customer Service - 5.0/5.0 -
The guy that checked me in was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Repair time estimate was 4-5 days. Repair took 2+ weeks.