Kelly's Collision Center

4.9 (123reviews)
100%
820 W Washington St.,  Bluffton,  IN  46714

In operation 21 years.

Kelly's Collision has been serving the community since 2005. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. The Kelly's Collision team has over a 130 years combined collision shop experience and has several OEM and ICAR certifications. Kelly's Collision works with all Insurance Companies and helps the customers through the process. We strive to meet and exceed customer expectations on a daily basis.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (123)

My Experience

Very professional. High-quality work. Good communication.

Likely to Recommend

Repair Quality

Amazing work and amazing customer service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The detailer did a great job on cleaning the car inside and out . And fixed a few issues before we left . Looks good …

Likely to Recommend

For me I won’t bad mouth but all I can do is explain I’m a 54 year old female and believe I was thrown in a puddle to sink or swim about my tires that was purchased for me by this place and was told $150 each tire to have the lug nuts cut off by the tire place I refused to pay that by the Toyota dealer telling me bluffton tire was scamming me over - the Toyota dealer informed me to have hubby do it using a universals lug nut kit and take the two tires to a tire dealer — all together I paid $20 for my new locking lug nut lock from Amazon and $77 to have my tires balanced and put on in Marion Indiana !! I learned a valuable lesson as a 54 year old woman always do fact finding when things are throw at me and never assume anyone is looking out for my best interest - Becky martin

Repair Quality

My only issue is sending my car to have new tires to a tire business who couldn’t take my locking lug nuts off and they wanted to charge me $150 each tire extra to cut the locks off - on top of Kelly’s sending my car to a tire place that over charged me on tires and then Kelly’s made me feel guilty cause they were already paid for by the collision repair business and the person in charge at Kelly’s wouldn’t go to bat for me about the issue of the locking lug nuts and fees - so I’m really disgusted and disappointed- it’s a lesson learned and had the new tires out on by my husband and only cost was $77 dollars from a tire place in Marion Indiana . Lesson learned - one time hitter at the expense of not doing more investigation on my part of ethics and with my age and disabilities I won’t be going back - I’ll be a more fact finding on business ethics that ensures the outcome and protection for my best intrest - bluffton tire is not recommended and shame on Kelly’s for not standing up for me and helping me resolve this issue. Becky Martin

Customer Service

As I stated before shame on you for letting me drown in a puddle

Returned Clean

My Experience

My Experience

We are very impressed by their work and efficiency. My husband's truck looks better than when we drove it off of the dealership lot a few years ago.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so very much my car looks great I appreciate it and I appreciate you helping out with the deductible you guys are the best!! Donna

My Experience

Always a great job with excellent service.

My Experience

Very professional. They do an outstanding job

My Experience

Well done job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and done pretty quickly

Customer Service

Great

Returned Clean

My Experience

Great job! Looks brand new. The repairs completed sooner than estimated. Great!!!

Likely to Recommend

Great shop to work with

Repair Quality

Great service

Customer Service

Very easy to work with

Returned Clean

Likely to Recommend

Repair Quality

Wife is happy

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great doing business with Kelly's Collision . Prentice had my back through the process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean